How to verify your address

As per regulations, we need to verify your current address in our records. The pop-up is shown to obtain confirmation from you for the same. Your address as per our records is displayed on the screen. All you need to do is verify the address and if it is correct, click on “I Confirm”. In case you have changed your address, you can update the same instantly from the app. You will stop seeing the pop-up as soon as you do the above.


You may be seeing this notification in case your address confirmation is still pending. If your address is correctly updated, please wait for 48 hours for the notification to be stop showing.

If you want to update the address, please visit the ‘Profile’ section from the side menu. You will see your address as per our records which you can update by clicking on “Update Address” button. You may choose to verify the address via Aadhaar using an OTP verification or by entering the address manually.


It takes about 24 hours for the stop showing on the dashboard. Please be patient in the meanwhile. If you still face any problems, please message us from the Chat option in the digibank app.


Your current residence address must be within cities where DBS is allowed to operate as per RBI guidelines. Click here to view the list of DBS branch locations.


Please verify or update your address before 15th March, 2020. We may have to restrict your account usage in case you fail to verify or update your address before the deadline.

 

How to update your Aadhaar address online

It’s very easy and can be done online in 3 simple steps by visiting the UIDAI website for Aadhaar update.

  1. Login to the portal using your Aadhaar number and OTP sent to your mobile number linked with Aadhaar.
  2. Enter your current residential address details and upload a scanned copy of the proof document.
  3. Submit your request

OR

You can also update your address on Aadhaar using the mAadhaar app by following the below steps:

  1. Click on Update Address Online tab under the “Services” section.
  2. Enter your Aadhaar number and request for Aadhaar OTP and complete verification.
  3. Enter your current residential address details and upload a scanned copy of the proof document.
  4. Submit your request.


Usually, it takes 7 to 15 days for the request to be processed. However, this may vary from case to case.


Address update with digibank is simple, and can be done in the following steps:

  • Login to digibank app and access your 'Profile' from the side menu
  • Tap on your residential address to start the update process
  • Tap on 'Fetch Latest' to receive an OTP on your Aadhaar linked mobile number
  • Enter the OTP to display your latest Aadhaar address
  • Tap on "This is my current address" to update your address in bank records

Your Aadhaar records must be updated with your current address, so that you can experience unrestricted banking services.


In such a scenario, you can request for an Address Validation Letter at your present residential address with the consent and authentication of the address verifier (a family member, relative, friends, and landlord) who is willing to let you use their address as proof. UIDAI shall send an Address Validation Letter to the address, which could be used for online update.