Details of DBIL, digital lending partnership with Dreamplug Technologies Pvt Ltd (CRED)
We are offering Personal Loans through our partner Dreamplug Technologies Pvt Ltd also known as CRED.
This is is a digital lending partnership for DBIL Bank’s Personal Loan on Cred’s platform.
About the Product:
Customers can be offered with Personal Loan upto Rs.5,00,000. The loan amount depends on the eligibility of the customer.
The interest rate is a reducing balance interest rate, and the Personal Loan tenure depends on the eligibility. It could be anything between 1 month to 60 months basis the eligibility.
A one-time processing fee will be charged along with applicable taxes while availing the Personal Loan. Customer to pay monthly EMI during the repayment tenor to repay the Personal Loan. The rate of interest and processing fee will depend on the eligibility. It will be displayed during the application journey.
The Personal Loan application process takes a few minutes to complete. Post completion of digital application process, the Personal Loan amount will be transferred to your opted savings account after your account verification.
For more details on the prevailing Terms & Conditions you can refer to: https://cred.club/terms
In case you have complaint or feedback:
You can reach out for support by raising a support ticket directly from the app.
To raise a ticket:
- Open the CRED app
- Login to the app (if not done already)
- Go to the CRED cash section in the app
- Scroll to the bottom of the screen and tap on the “Support” option to detail out your complaint or feedback
If your issue is not resolved, you can reach out to the Grievance officer of Dreamplug Technologies Private Limited (CRED) by sending a mail to [email protected]
You can also reach out to DBS Bank India Limited customer service helpline 24-hour
- Call Customer Service Helpline on Contact our 24-hour customer service helpline number 1860 210 3456/ 1860 267 1234 or our overseas customer service number 91-44-66854555.
- You can also send an email at [email protected]
In case the complaint is not resolved within the given time or if you are not satisfied with the solution provided by DBS Bank India Ltd or Dreamplug Technologies Pvt Ltd, you can approach the Complaints Redressal Officer.
The name and contact of the Complaint Redressal Officer are as follows:
Anita Dixit
Principal Nodal Officer
DBS Bank India Limited,
The Ruby Towers,
6th Floor,
Senapati Bapat Marg,
Dadar (W)
Mumbai – 400 028
Tel – +91 22 6614 7578
For more details refer to:
https://cred.club/terms
https://www.dbs.com/in/treasures/common/redressal-of-complaints-and-grievances.page
Privacy Policy:
In case you wish to refer the Privacy policy details of the Bank, or the Lending Service provider please refer below for more details:
https://www.dbs.com/digibank/in/privacy-policy.page
https://cred.club/privacy
Sachet Portal
Reserve Bank of India (RBI) has launched a website (sachet.rbi.org.in) to curb illegal and unauthorised pooling of funds by unscrupulous firms.
For more details refer to:
https://sachet.rbi.org.in/
