Report an Unauthorized Transaction

Report an Unauthorized Transaction

Report an Unauthorized Transaction

  1. If you are a victim of online fraud, kindly reach out to the National Cyber Crime at cybercrime.gov.in, call the helpline on 1930.

    You may also report through online portal at: https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx or www.cybercrime.gov.in

  2. You may reach out to us at below Customer Care details:

    1. Personal Banking:
      • Internet Banking/Debit Card: Calling from India 1860 210 3456 / 1860 267 4567; Calling from overseas: +91 44 6685 4555
      • Credit card:
      • You can also login to your DBS mobile app to block your debit card/credit card immediately and to protect it from further such transactions. You may also block your debit card via internet banking.
    2. Corporate/SME Banking: Calling from India 1800 419 9500 / 1800 103 6500; Calling from overseas: +91 44 6632 8000

For faster assistance, please have the following information ready while contacting Customer Care:-

  • Account number
  • Transaction date
  • Transaction amount
  • Type of transaction e.g. NEFT/ RTGS