Frequently Asked Questions

All digibank customers opening a digiSavings account with referral code ‘BB’ are eligible to get the digibank bigbasket debit card.


You need to open a digiSavings account with referral code ‘BB’ and while completing the process, you will be asked to request for a physical debit card. Please follow the steps mentioned below:

  1. Select 'Request Debit Card'.
  2. Enter your preferred delivery address (the default address will be your Aadhaar address). Please note that you will be eligible to get the digibank debit card only if the address you mentioned is in the DBS locations. You can see the complete list of DBS locations here.
  3. Press 'Submit' to request for your digibank bigbasket debit card.
  4. You will receive the tracking details in 2-3 working days via SMS once the card is dispatched

  • Flat 10%* cashback on bigbasket using digibank bigbasket Cobranded Debit Card for bbstar members only, with a maximum cashback of Rs. 400 per month per Debit Card.
  • Flat 5%* cashback on bigbasket using digibank bigbasket Cobranded Debit Card for non bbstar members, with a maximum cashback of Rs. 200 per month per Debit Card.
  • Fund your digiSavings account with Rs. 5,000* or more within 30 days of date of account opening and use your debit card for a minimum of Rs. 500 on bigbasket and get a bigbasket e-voucher worth Rs. 500.

The digibank bigbasket debit card follow the same charges / fees as for the regular digibank physical debit card. Annual fee or replacement fee is applicable as per regular charges. You can check for the same here


If you have not received the cashback within 90 days of your date of transactions, please reach out to bigbasket customer care number: 1860 123 1000 or drop an email at customerservice@bigbasket.com

 

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