If you are unable to login to the app, please check the Username & Password entered (and remember that it is case sensitive).
You can retrieve your username by tapping on the 'forgot username' link on the login page of the digibank app.
Don’t worry! Retrieve your username by clicking: "Trouble logging in?" - I forgot my username - mobile number - email address - PAN number - verify 6-digit OTP received on mobile number.
You can reset your password by tapping on the 'forgot password' link on the login page of the digibank app.
Don't worry! Set a new password by clicking: Trouble logging in? - I forgot my password - mobile number - email address - PAN number - Set New password.
To keep your account safe and to avoid misuse, we request that you to visit your nearest DBS branch to get your Mobile Number/ Email id updated for your Account. (https://www.dbs.com/in/index/locator.page)
Kindly note that Branch visit is mandatory for security reasons and
We're here to help you.
You can access your account by logging into our Internet Banking web page, click here. The user id and password for logging in to DBS Internet Banking is the same as your DBS Bank.
Presently on DBS Internet Banking, we have activated incredible features like checking account balance, fund transfers to existing payees, placing an FD, viewing and downloading the statement, recharge, auto bill pay, manage debit card and more or you can use any other handset to log into digibank App. All you need to do is download the app on your new phone, login with your login credentials. Verify your existing phone number and email id with the OTP received. Your account will be linked to the device and you will be able to successfully login.
You can reset your debit card PIN from the debit card details page within the digibank app.
You can reset your debit card PIN by logging in the digibank app.
Well, you can block your card temporarily or permanently if you've misplaced / lost it.
You'll need to update your profile information so that you can receive alerts, notifications, and OTPs (One-Time Passwords) for security purposes. You can change your mobile number at any time from your Profile.
Your primary mobile number with us will be the one you've mapped to your DBS Bank account.
You can chat with our live agent post login to register your complaint. You may also can refer to our Grievance Redressal Policy.
If you would like to report a transaction issue or dispute for your account, please - Login to digibank > Menu > Help & support > Dispute a transaction. You can also raise a dispute from the transaction history page by clicking on the transaction you want to dispute.
After you have submitted your transaction dispute, you will receive an update from us within 2 working days either through e-mail / SMS / call. Alternatively, you can track the status of your service request in just 3 simple steps. Login > Click on Chat Menu > My Service request > Status of my Transaction Dispute.