Question 1

What are the security features of digibank internet banking?

Accepted Answer

At digibank, we ensure that your bank account is always secure and take the necessary measures to ensure the same. For this reason, we use the two-factor authentication (2FA) system on the digibank net banking platform. 2FA applies to all transactions, except those with fund transfers capped at INR 2000 per transaction, subject to an overall daily limit of INR 10,000.

Question 2

I am trying to log into the digibank app and the digibank net banking platform on the desktop simultaneously but am unable to do so. What could be the reason?

Accepted Answer

As a security measure, digibank does not allow its account holders to log in to the mobile digibank app and the digibank net banking platform at the same time. Kindly access only one of the two online banking platforms at one time.

Question 3

What is the URL to access digi internet banking?

Accepted Answer

You can access digi internet banking services on https://internet-banking.retail.dbsbank.in/login. This facility is available to all digibank customers.  Simply enter your username and password in the relevant tabs on the digibank desktop online banking platform to log in to your account.

Question 4

Can I access digibank online banking on all browsers?

Accepted Answer

Yes, you can. digi net banking is compatible with almost every leading browser on both computer and mobile applications. However, we recommend using Google Chrome, Mozilla Firefox, Internet Explorer, Opera or UC browser for a smooth, superior, and user-friendly internet banking experience.

Question 5

Which services available on the digibank mobile app are not accessible with digibank iBanking?

Accepted Answer

digibank iBanking has limited services currently as those mentioned above. While you can access most online banking features on the desktop internet banking platform, some features are restricted to mobile apps. These include opening a new digibank account, which requires KYC compliance. You may also add new billers or payees exclusively on the digibank app only. However, you may transfer funds to existing payees added through the digibank app via the digibank mobile app and digibank ibanking platforms.

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