Report an Unauthorized Transaction

1. If you are a victim of online fraud, kindly reach out to the National Cyber Crime at cybercrime.gov.in, call the helpline on 1930.

   You may also report through online portal at: https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx or www.cybercrime.gov.in

2. You may reach out to us at below Customer Care details:

   1. Personal Banking:
      • Internet Banking/Debit Card: Calling from India 1860 210 3456 / 1860 267 4567; Calling from overseas: +91 44 6685 4555
      • Credit card:
        • DBS Spark/Supercard: Calling from India 1860 267 6789; Calling from overseas: +91 4469046789
        • DBS Vantage: Calling from India 1800 209 4555; Calling from Singapore: 800 852 6186; Calling from overseas: +91 44 6685 4555
      • You can also login to your DBS mobile app to block your debit card/credit card immediately and to protect it from further such transactions. You may also block your debit card via internet banking.
   2. Corporate/SME Banking: Calling from India 1800 419 9500 / 1800 103 6500; Calling from overseas: +91 44 6632 8000

For faster assistance, please have the following information ready while contacting Customer Care:-

• Account number
• Transaction date
• Transaction amount
• Type of transaction e.g. NEFT/ RTGS

Always remember:

• Do not share confidential/sensitive information with anyone.
• Do not click on any links in the e-mail received from an unknown person or sources.
• Please ensure you report any unauthorized transaction immediately. The longer the time taken to notify the Bank, the higher will be the risk of loss to you and to the Bank.