Question 1

What is Samsung Pay?

Accepted Answer

Samsung Pay is a secure and easy-to-use mobile payment service which can be used to make purchases nearly everywhere. Samsung Pay allows you to pay with your digibank debit card using your Samsung phone, by leveraging new technologies called Magnetic Secure Transmission (MST) and Near Field Communication (NFC).

Samsung Pay currently supports in-store payments only and cannot be used to make online or in-app payments.

Question 2

Which digibank cards are eligible for Samsung Pay?

Accepted Answer

digbank VISA Contactless physical  debit card is eligible only.

Question 3

What are the devices compatible with Samsung Pay?

Accepted Answer

Samsung Pay supports Galaxy A8+, Galaxy Note8, Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, S6 edge+, Galaxy Note 5, Galaxy A7 (2017), Galaxy A5 (2017), A5 (2016), A7 (2016), Galaxy A9 Pro and Galaxy J7 Pro

Question 4

How do I start using Samsung Pay?

Accepted Answer

Sign in to Samsung Pay with your Samsung Pay account. Samsung Pay is available on eligible devices, pre-installed or as an update.
Setup your Samsung Pay app security through PIN or fingerprint or IRIS– your selection will be used for validating all transactions carried out using Samsung Pay.
If you choose to use your fingerprint/IRIS and have not already registered a fingerprint/IRIS on your device, you will be asked to register the same
Your Samsung Pay is now set up and you can add your digibank debit card.

Question 5

How do I add my digibank debit card on Samsung Pay?

Accepted Answer

Select Add Card in your Samsung Pay app.
Put your card on a flat surface. Scan your digibank debit card using Samsung Pay by placing the card in the frame on screen to read the card number. Alternatively, you can enter your card details manually.
Read, understand and accept the Terms and Conditions.
To ensure safety for your account, digibank by DBS will review the request to add your digibank debit card to Samsung Pay.
To complete registration, you will have to verify your identity. select SMS option for this verification. You will receive a Onetime password (OTP) via SMS on your registered mobile number, which you will need to enter to continue and validate your card. Your card is now added on the app and available for transacting

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