digibank e-wallet closure

Frequently Asked Questions

To claim the balance in your e- wallet account, please write to dbsdigiinfo@dbs.com , with the following details, bank account details with your account number and IFSC Code. Please note that the name on your digibank e- wallet should match with your bank account name. Please note that the refunds will be credited to your account in 30 working days post the receipt of email and upon verification of customer and the details provided.


Your Virtual debit card will no longer be valid for use.

Did you know that you can now obtain a physical debit card with your digiSavings bank account? You can get free withdrawals at over 2,00,000 ATMs with digibank debit card, earn exciting offers & cashbacks on using the digibank debit card. It’s easy to open a digiSavings account, you can get best interest rates on savings, attractive offers on shopping and payments become convenient with UPI. https://www.dbs.com/digibank/in/banking/account/savings-account click here to know more.

What’s more? Investments are now easy with digibank app. You can now get started instantly with purchase of Mutual Funds. To download digibank app, click here.


We are here to assist you with any other queries that you may have. You can reach us via Email - customercare@dbs.com