We will uphold your trust in us by protecting and using your personal data in a responsible manner.
We want you to understand the types of data that we collect, so you can then make the best decisions about what you share with us. Personal data is any information that relates to an identifiable individual and we may collect this information when you interact with our products or services:
Any personal information held by us will be committed to a high degree of protection. Here are the ways that we collect your data - through these touchpoints which are relevant to how you may interact with our products/services in your daily lives:
Product sign-ups and promotions, contests and giveaways, app downloads and registrations, general online banking services.
Digital payments through website and apps, contactless payments.
Roadshows, DBS partnership events, account opening /application at DBS Branches, phone sales banking, general phone support (eg. Reporting loss of card)
Your personal information allows us to create more personalised and unique banking experiences just for you. When you trust us with your data, it's only right that you understand how we may use it:
To deliver on our promise of helping you to live more, we often partner up with third parties that bring you rewards or promotions that gives you more out of life. We may also from time to time, share your personal data with others to keep improving your banking experiences with us but always in a responsible manner:
Your personal data belongs to you. We respect that. Whenever you want, you can decide whether you're happy for us to use it. If you do withdraw your consent, we'll stop using your personal data immediately, except where the law requires us to store it. It's worth knowing that if we can't use your personal data, it might affect how we can provide you with services. It may also mean that our relationship with you has to end, either partially or completely.
You can access the personal data that we hold about you at any time. If any of it is inaccurate or out of date, you can ask us to correct it.