Frequently Asked Questions

The digibank bigbasket debit card is available to only those digibank customers who open a digibank Savings Account and select the digibank bigbasket debit card on the debit card selection screen at the time of account opening post successful completion of biometric verification


You need to open a digibank Savings Account and on successful completion of biometric verification, you will be asked to select a debit card. Please follow the steps mentioned below:

  1. Select the digibank bigbasket debit card in the Debit Card Selection screen
  2. Enter your preferred delivery address (the default address will be your Aadhaar address). Please note that you will be eligible to get the digibank debit card only if the address you mentioned is in the DBS locations. You can see the complete list of DBS locations here.
  3. Press 'Submit' to request for your digibank bigbasket debit card.
  4. You will receive the tracking details in 2-3 working days via SMS once the card is dispatched

If you already have a digibank Savings Account, you can block your existing digibank classic debit card and apply for digibank bigbasket debit card on digibank app.


Get 10% instant discount up to Rs.400 over 3 transactions on digibank bigbasket co-branded debit card. Minimum order value for availing this offer is Rs. 1,000. Maximum discount of Rs.400 over 3 transactions during the offer period.

The digibank bigbasket debit card follow the same charges / fees as for the regular digibank physical debit card. Annual fee or replacement fee is applicable as per regular charges. You can check for the same here

If you have not received the cashback within 90 days of your date of transactions, please reach out to bigbasket customer care number: 1860 123 1000 or drop an email at customerservice@bigbasket.com

Yes now you can replace your digibank Classic debit card with a digibank bigbasket debit card also. Simply block your existing digibank classic card in the cards section and apply for the digibank bigbasket debit card.

You should receive the digibank bigbasket debit card if you have selected the digibank bigbasket debit card in the debit card selection screen. In this case, if you have received a regular digibank debit card, please connect with our customer care, to get the digibank bigbasket debit card.