Frequently Asked Questions
You can withdraw your existing wallet balance once for free by reaching out to us on email@example.com your registered email id. Please provide a scanned copy of your Aadhaar / PAN card along with a copy of your bank statement / cancelled cheque with your account number and IFSC Code clearly mentioned. Please note that the name on your Rupizo wallet should match with your bank account name. Please note that the refunds will be credited to your account in 30 working days post the receipt of email with requisite documents as required.
Your Virtual debit card will no longer be valid for use, post discontinuation of RuPiZo, w.e.f 25th Feb 2018.
Did you know that you can now obtain a physical debit card with your digiSavings bank account? You can get free withdrawals at over 2,00,000 ATMs with digibank, earn exciting offers & Cashbacks on using the digibank debit card? In short, never pay any unnecessary fee or charges to use your own money.
It’s easy to open a digibank account within 90 seconds. You can get up to 7%* interest p.a on savings, attractive offers on shopping and payments become convenient with UPI.
What’s more? Investments are now easy with digibank. You can now get started instantly with purchase of Mutual Funds. To Download digibank, use the link https://go.dbs.com/2GgRuXO.