Cyber Security

Building a culture of Safety

How DBS secures you

We take all the measures to secure you against any fraudulent activities. It is in our DNA and it starts from our systems, processes and people. We follow best practices across departments and keep our systems, processes and people regularly updated with the latest in security, so that you can bank more and worry less.

How you can secure yourself

While we do everything to safeguard money that you trust with us, we would also want you to be cautious about how you deal with money while you are online, so that you keep yourself away from any online fraudulent activities.

We urge you to follow the mentioned tips to keep your money safe and secure.

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SOVA Android Trojan

SOVA Android Trojan, is a type of mobile banking malware which targets banking applications to steal customer’s personal information. This malware captures the credentials when users log into their netbanking apps and accesses their bank accounts. The said malware is distributed via smishing (phishing via SMS) attacks and has the capability to encrypt all data on an Android phone and hold it for ransom. It has been also noticed that the malware is now hiding itself within fake Android applications that show up with the logo of a few famous legitimate apps like Chrome, Amazon, NFT platform to deceive users into installing them.

To safeguard your phone and your personal details, remember

Always avoid downloading any app from unknown sources
Prior to downloading / installing apps on Android devices (even from Google PlayStore) -
- Always review app details, number of downloads, user reviews, comments & "ADDITIONAL INFORMATION" section
- Verify app permissions & grant only those which have relevant context for the app's purpose
- Do not check "Untrusted Sources" checkbox to install side loaded apps
Install Android updates/patches as & when available from the Android device manufacturers and install/maintain updated anti-virus & antispyware software
Do not browse un-trusted websites or follow un-trusted links & exercise caution while clicking on any link provided in unsolicited emails/ SMSs and please note the following
- Suspicious numbers don't look like real mobile numbers as scammers mask their identity by using email-to-text services to avoid revealing their actual phone number. Genuine messages sent by banks usually contain the bank’s short name instead of a phone number in the sender information field
- Before clicking on any link provided in a message, check the number first - many websites allow a search based on a phone number & see relatable information about whether a number is legit
- Only click on URLs that clearly indicate the website domain. When in doubt, search for the organization’s website directly to ensure they are legitimate
- Consider using Safe Browsing tools, filtering tools (antivirus/content-based filtering) in your antivirus, firewall, and filtering services
- Exercise caution when clicking shortened URLs, such as bit.ly & tinyurl - hover your cursors over the shortened URLs (if possible) to see the full website domain or use a URL checker that will allow you to enter a short URL & view the full URL. You can also use the shortening service preview feature to see a preview of the full URL
- Look out for valid encryption certificates by checking for the green lock in the browser's address bar, before providing any sensitive information such as personal particulars or account login details
- Immediately report any unusual activity in your account to your bank, with the relevant details for taking further appropriate actions

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RBI Notification - Consumer Awareness - Cyber Threats and Frauds

RBI urges the members of public to practice safe digital banking by taking all due precautions, while carrying out any digital (online / mobile) banking / payment transactions. These will help in preventing financial and / or other loss to them.

Click here to know more about Safe Digital Banking Practise.

RBIs BE(A)WARE booklet on prevention and precaution against financial frauds

The Reserve Bank has released a booklet, “BE(A)WARE” on the common modus operandi used by fraudsters and precautions to be taken while carrying out various financial transactions.

The booklet aims to enhance public awareness about various types of financial frauds perpetrated on gullible customers while carrying out digital payments and other financial transactions. The booklet elaborates on safeguards against commonly used fraudulent techniques, such as, SIM swaps, vishing/phishing links, lottery, etc., including fake loan websites and digital apps.