The Policy is in compliance with the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011 (the “IT Rules”) contained in the Information Technology Act 2000.
In this policy, “we”, “us”, “our” or “DBS” means DBS Bank Ltd, and “you”, “your” or “yours” means the persons to whom this policy applies.
DBS collects and uses the financial information and other personal information from its customers. This information is collected and used for specific business purposes or for other related purposes designated by DBS or for a lawful purpose to comply with the applicable laws and regulations, and will include:
We may also use personal information for purposes set out in the terms and conditions that govern our relationship with you or our customer.
DBS shall not divulge any personal information collected from the customer, for cross selling or any other purposes.
The authenticity of the personal information provided by the customer shall not be the responsibility of DBS.
Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as personal information for the purposes of this Policy and DBS shall not be responsible for the same.
The personal information collected by DBS shall not be disclosed to any other organization except:
Sharing of personal information with DBS is voluntary and in case customer wishes to withdraw its consent or make modifications to the personal information, customer can do so by writing to our Grievance Officer. Note that such withdrawal of consent may restrict the ability of DBS to perform their agreed responsibilities and customer accepts the effects of such withdrawal. DBS’ duty to restrict use of your personal information begins after DBS acknowledges in writing the receipt of your communication withdrawing your consent to use.
A pixel tag, also known as a web beacon, is an invisible tag placed on certain pages of our website but not on your computer. Pixel tags are usually used in conjunction with cookies and are used to monitor the behaviour of users visiting the website.
You may set up your web browser to block cookies which will in turn disable the pixel tags from monitoring your website visit. You may also remove cookies stored from your computer or mobile device. However, if you do block cookies and pixel tags, you may not be able to use certain features and functions of our websites.
DBS shall take reasonable steps and measures to protect the security of the customer’s personal information from misuse and loss, unauthorised access, modification or disclosure. DBS maintains its security systems to ensure that the personal information of the customer is appropriately protected. DBS ensures that its employees respect the confidentiality of any personal information held by DBS.
DBS reserves the right to change or update this Policy or practice, at any time with reasonable notice to customers on DBS web site so that customers are always aware how DBS deals with the information received or collected whilst providing services to you, for what purpose DBS uses it, and under what circumstances, if any, DBS may disclose it.
To contact us on any aspect of this policy or for any discrepancies/grievances with respect to your personal information including modification, you may write to our Grievance Officer Ms. Kaunain Esmile at firstname.lastname@example.org