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Loan Services

Access to comprehensive loan enquiry and other loan transaction services on DBS IDEAL

Loan Services

Access to comprehensive loan enquiry and other loan transaction services on DBS IDEAL

At a Glance

More time saved and less hassle when you submit your loan servicing transactions online, track the real time status and get notified upon completion of the transaction requests.

DBS IDEAL Loan Services is a one-stop solution for DBS Corporate customers to fulfill their major loan-related transaction requests without the need to send any physical instruction or visit the branch.

Features & Benefits

You can now have a comprehensive overview of your loan on DBS IDEAL

Get access to a variety of loan services including inquiry of all outstanding loan facilities, submission of loan transaction requests and notifications via email & SMS, all on a single platform.

Loan Services supports the following loan transactions & services:

  • Enquiry of loan amount outstanding, interest rate, next payment due date & amount, past transaction and repayment history of principal and interest amount paid etc
  • Loan rollovers
  • Scheduled payments
  • Partial or full loan settlements
  • Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module

*Syndicated Loans, Property loans and Equipment Financing are excluded.

For existing IDEAL customers, you can apply for Loan Enquiry & Transaction Services through IDEAL Maintenance form

For new to DBS customers, apply online for a business account in just 5 minutes, and enjoy the convenience of DBS IDEAL online banking.

User Guide
Loan Servicing Portal User Guide
Contact Us
  • Contact your Relationship Manager or
  • Schedule a callback via this online form
  • Alternatively, you can contact our BusinessCare hotline if you have any further queries. Call us at 1800 419 9500 / 1800 103 6500 or +91 44 6632 8000 if you are calling from overseas (Mon to Fri excl holidays, between 10am to 7pm) or write to us at [email protected] 
FAQs
What is DBS IDEAL Loan Services?

DBS IDEAL Loan Services is a one-stop solution for DBS Corporate customers to fulfill their major loan-related transaction requests without the need to send any physical instruction or visit the branch. 

On DBS IDEAL Loan Services, you can:

  • Access comprehensive range of loan services including inquiry of outstanding loan facilities
  • Submit loan transaction requests such as loan rollover, scheduled payment, and early loan settlement (partial/full)
  • Obtain instant notification of transaction status via email and SMS upon completion of processing
  • Retrieve historical transactions made on your loan accounts

*Syndicated Loans, Property loans and Equipment Financing are excluded.
Who can apply?

All DBS Corporate customers having outstanding loan facilities with the Bank can apply for DBS IDEAL Loan Enquiry & Transaction Services to access the full suite of transaction services available on DBS IDEAL platform.
What are the transaction capabilities available on DBS IDEAL Loan Services?

DBS IDEAL Loan Services supports the following requests:

  • Enquiry of loan amount outstanding, interest rate, next payment due date & amount, past transaction and repayment history of principal and interest amount paid etc
  • Loan rollovers 
  • Scheduled payments 
  • Partial or full loan settlements 
  • Manage and control DBS IDEAL user accesses to company’s loan accounts and online banking functions through the Customer Self Administration module 

*Syndicated Loans, Property loans and Equipment Financing are excluded.
How can I apply for this service?

All you need is a DBS IDEAL account to apply for Loan Enquiry & Transaction Services through IDEAL Application Pack or IDEAL Maintenance form.  If you need any clarification, please contact your Relationship Manager or call DBS BusinessCare at 1800 103 6500.
 
I am an existing IDEAL user, how do I apply for Loan Enquiry & Transaction accesses?

You may download IDEAL Maintenance Form and fill up the relevant sections. In addition, in page 2 of 7 please tick Loan Transaction Maker and/or Loan Transaction Authoriser and Loan Enquiry. 


 

In page 5 of 7 under Loan Authorization Policy, please select number of Authoriser(s).

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