Group Management Committee

Jimmy Ng

Jimmy Ng



Group Head of Operations and Regional Tech & Ops

Jimmy Ng is Group Head of Operations, and Regional Technology and Operations at DBS Bank.

Jimmy manages operations across DBS, overseeing the Consumer and Institutional Banking groups, Customer Contact Centre, Treasury & Markets, as well as Group Operations. He is the architect of the bank’s multi-year Operations Processes and Platform Re-engineering programme, which enhanced employee productivity and yielded over a million hours of increased efficiency since 2021.

Additionally, Jimmy leads the bank’s regional Technology & Operations teams outside Singapore, with the exception of our technology hubs in India and China.

Jimmy previously served as the Group Head of Technology & Operations, where he oversaw the launch of our third technology hub, which is located in Guangzhou, China and drove the successful integration of technology and operations for Citi’s consumer banking business with DBS Taiwan in 2023, and for Lakshmi Vilas Bank in 2022. He also played an integral role in advancing the bank’s AI and Gen AI strategy. During his tenure with DBS, Jimmy has also taken on leadership roles in Audit and Consumer Banking Operations.

Prior to his career in DBS, Jimmy spent 13 years with ABN Amro, working across a broad range of functions, including Middle Office, Operations, Risk Advisory Services and Product Control, as well as geographically in Singapore, London and Amsterdam. He joined ABN Amro from JPMorgan and started his career with Singtel.

Jimmy has a Bachelors of Science in Information Systems from the National University of Singapore and a Masters in Business Administration from Nanyang Technological University.