To Mark 34th Anniversary, Bank DBS Indonesia Focuses on Impactful Innovations to Enable Customers to 'Live more, Bank less' | Bahasa
Indonesia, 10 Jul 2023 - To mark its 34th anniversary, Bank DBS Indonesia offers various prizes and promotions to enable customers and the general public to enjoy life more or to 'Live more, Bank less' during the period June 30 to July 16, 2023. Bank DBS Indonesia collaborates with more than 34 merchants for online and in-store purchases. The special offers are available for all types of digibank credit card issued in Indonesia. Customers can get up to Rp3,400,000 in cashback plus digibank Pay Later payment plans at 0% interest.
"During its 34-year journey, Bank DBS Indonesia has continuously developed products and services to enable customers to 'Live more, Bank less'. We offer various features on the digibank by DBS application to help customers manage their finances so that they can achieve their financial goals. Thus, we continue to innovate so that customers can transact business (or make a transaction), save money, manage cash flow, invest, and contribute positively to the environment in one application," said Lim Chu Chong, President Director of PT Bank DBS Indonesia.
From 2022 to 2023, Bank DBS Indonesia saw the use of digibank credit card grow more than 30%, supported by the aggressive use of credit cards for travel and to make purchases in online marketplaces and e-commerce platforms.
Technological disruption as foundation for impactful innovation
Since it first entered the Indonesian market, Bank DBS Indonesia has continued to strive to offer customer convenience and comfort and to leverage technology to transform digital banking, including through the launch of the digibank by DBS app in 2017. These visionary measures were further accelerated during the COVID-19 pandemic as industries, including the banking industry, had to adapt to deal with constraints and stay connected with customers. Technological disruption is changing the way we interact and deliver services, and affecting customer preferences for banking products.
The digibank by DBS application has evolved into a full-fledged digital banking app with complete and competitive features that make it easier for customers to conduct daily banking transactions. From managing finances, to investing, applying for loans and credit cards, all can be done in a single application. This digital banking solution continues to evolve to become more intuitive, smarter and personalised in line with Bank DBS Indonesia's core principle, 'Live more, Bank less'. As a result, along with an increase in the number of active users of the digibank by DBS app, the amount of third-party fund account balances has also doubled in the last two years alongside a 60% growth in investment account balances compared to the same period in 2022.
In addition to focusing on technological innovation, Bank DBS Indonesia as a purpose-driven bank also promotes sustainable change by integrating environmental, social and governance (ESG) factors into every line of business. This is outlined in Bank DBS Indonesia's three sustainability pillars, namely Responsible Banking, Responsible Business Practice, and Impact Beyond Banking.
The first pillar, Responsible Banking, focuses on responsible banking products such as green financing, including sustainability loans, sustainability linked-loans and bonds. As of May 2023, the green financing disbursed by Bank DBS Indonesia to the real estate and energy sectors has increased by IDR3.9T or 249% yoy. For the retail business, as a pioneer of digital banking in Indonesia, Bank DBS Indonesia focuses on expanding the options for ESG-themed equity and mutual fund investment products on the digibank by DBS application.
The second pillar, Responsible Business Practice, pertains to the bank's efforts to implement the ESG strategy in its daily operations to reduce carbon emissions. These include the use of solar panels in several branch offices, efforts to reduce paper consumption (or go paperless) and waste management at the head office and all branch offices in collaboration with Waste4Change, one of the partners and a social entrepreneur that received a grant from DBS Foundation. The third pillar, Impact Beyond Banking, focuses on social activities such as financial literacy, the #MakanTanpaSisa movement, and DBS Foundation.
In addition to making banking joyful for customers, Bank DBS Indonesia also prioritises a pleasant banking experience for employees through the F3W concept: Future of work, which is how the bank creates flexible work policies, future of workforce that prioritises human resources (HR) development, and the future of the workplace to create a positive work environment. These efforts were recognised by HR Asia, which recently named Bank DBS Indonesia the Best Place to Work.
Appreciation for employees through Bank DBS Indonesia's anniversary celebration
Around 3,040 of Bank DBS Indonesia’s employees were involved in Bank DBS Indonesia’s anniversary events such as the People of Purpose volunteer programme and the Future Forward Week that took well-being as the theme to give all employees the opportunity to attend various sessions on career development, financial planning, fitness, and mental health.
"Bank DBS Indonesia's greatest asset is our people, who we need as we move into the next chapter. We are committed to creating an inclusive work environment and empowering our employees so that they feel valued, heard and motivated to give their best. Bank DBS Indonesia's anniversary celebration, ‘Future Forward Week’, underlines our dedication to our employees and our pledge to continue to inspire and empower every employee. In addition, together with our employees, we will invite the general public to join us in a clean-up activity during Car Free Day (CFD) in the Sudirman area and its surrounding areas. These programmes aim to foster a culture of collaboration, namely One DBS, appreciation and personal growth to achieve new milestones," Lim Chu Chong concluded.
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
"During its 34-year journey, Bank DBS Indonesia has continuously developed products and services to enable customers to 'Live more, Bank less'. We offer various features on the digibank by DBS application to help customers manage their finances so that they can achieve their financial goals. Thus, we continue to innovate so that customers can transact business (or make a transaction), save money, manage cash flow, invest, and contribute positively to the environment in one application," said Lim Chu Chong, President Director of PT Bank DBS Indonesia.
From 2022 to 2023, Bank DBS Indonesia saw the use of digibank credit card grow more than 30%, supported by the aggressive use of credit cards for travel and to make purchases in online marketplaces and e-commerce platforms.
Technological disruption as foundation for impactful innovation
Since it first entered the Indonesian market, Bank DBS Indonesia has continued to strive to offer customer convenience and comfort and to leverage technology to transform digital banking, including through the launch of the digibank by DBS app in 2017. These visionary measures were further accelerated during the COVID-19 pandemic as industries, including the banking industry, had to adapt to deal with constraints and stay connected with customers. Technological disruption is changing the way we interact and deliver services, and affecting customer preferences for banking products.
The digibank by DBS application has evolved into a full-fledged digital banking app with complete and competitive features that make it easier for customers to conduct daily banking transactions. From managing finances, to investing, applying for loans and credit cards, all can be done in a single application. This digital banking solution continues to evolve to become more intuitive, smarter and personalised in line with Bank DBS Indonesia's core principle, 'Live more, Bank less'. As a result, along with an increase in the number of active users of the digibank by DBS app, the amount of third-party fund account balances has also doubled in the last two years alongside a 60% growth in investment account balances compared to the same period in 2022.
In addition to focusing on technological innovation, Bank DBS Indonesia as a purpose-driven bank also promotes sustainable change by integrating environmental, social and governance (ESG) factors into every line of business. This is outlined in Bank DBS Indonesia's three sustainability pillars, namely Responsible Banking, Responsible Business Practice, and Impact Beyond Banking.
The first pillar, Responsible Banking, focuses on responsible banking products such as green financing, including sustainability loans, sustainability linked-loans and bonds. As of May 2023, the green financing disbursed by Bank DBS Indonesia to the real estate and energy sectors has increased by IDR3.9T or 249% yoy. For the retail business, as a pioneer of digital banking in Indonesia, Bank DBS Indonesia focuses on expanding the options for ESG-themed equity and mutual fund investment products on the digibank by DBS application.
The second pillar, Responsible Business Practice, pertains to the bank's efforts to implement the ESG strategy in its daily operations to reduce carbon emissions. These include the use of solar panels in several branch offices, efforts to reduce paper consumption (or go paperless) and waste management at the head office and all branch offices in collaboration with Waste4Change, one of the partners and a social entrepreneur that received a grant from DBS Foundation. The third pillar, Impact Beyond Banking, focuses on social activities such as financial literacy, the #MakanTanpaSisa movement, and DBS Foundation.
In addition to making banking joyful for customers, Bank DBS Indonesia also prioritises a pleasant banking experience for employees through the F3W concept: Future of work, which is how the bank creates flexible work policies, future of workforce that prioritises human resources (HR) development, and the future of the workplace to create a positive work environment. These efforts were recognised by HR Asia, which recently named Bank DBS Indonesia the Best Place to Work.
Appreciation for employees through Bank DBS Indonesia's anniversary celebration
Around 3,040 of Bank DBS Indonesia’s employees were involved in Bank DBS Indonesia’s anniversary events such as the People of Purpose volunteer programme and the Future Forward Week that took well-being as the theme to give all employees the opportunity to attend various sessions on career development, financial planning, fitness, and mental health.
"Bank DBS Indonesia's greatest asset is our people, who we need as we move into the next chapter. We are committed to creating an inclusive work environment and empowering our employees so that they feel valued, heard and motivated to give their best. Bank DBS Indonesia's anniversary celebration, ‘Future Forward Week’, underlines our dedication to our employees and our pledge to continue to inspire and empower every employee. In addition, together with our employees, we will invite the general public to join us in a clean-up activity during Car Free Day (CFD) in the Sudirman area and its surrounding areas. These programmes aim to foster a culture of collaboration, namely One DBS, appreciation and personal growth to achieve new milestones," Lim Chu Chong concluded.
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
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World's Best Bank 2025, 2018 - 2022
Euromoney, Global Finance, The Banker
Asia’s Safest Bank, 2009 – 2025
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