Indonesia, 24 Sept 2025 - A Customer Immersion study on Bank DBS Indonesia’s private banking segment found that amidst their busy lives as entrepreneurs who must maintain their successful businesses and asset values, customers also need prepare the next generation who may be hesitant to continue a family business and may have different opinions on its development direction. On the other hand, the next generation is now increasingly aware of the need to drive transformation in family business governance and direction, as well as the importance of opening up opportunities for expansion into international markets. Amidst the challenges of strengthening the business started by their parents, they also face a disruptive business landscape. Hence, as successors they face challenges transforming the business to be more adaptive to the times.
Therefore, DBS Treasures Private Client as a trusted partner for cross-generational global wealth management held the
DBS Experts Connection business trip programme, “Tech Driven Transformation: Evolving Business, Emerging Lessons”, to Shenzhen and Hong Kong on September 15-18, 2025. The two destinations were chosen because China is now known not only as a global manufacturing hub with massive production, a competitive labour force, and a complete supply chain ecosystem but also as a centre for disruptive industries that give birth to new innovations and business models, driving global business transformation. Furthermore, data from the World Intellectual Property Organisation show that the Shenzhen-Hong Kong innovation cluster ranked first in the 2025 Global Innovation Index (GII), making it a leading innovation hub in the world, making this an invaluable opportunity for customers to learn firsthand from this dynamic and innovative ecosystem.
“As a trusted partner, DBS Treasures Private Client provides strategic access to investment expansion and business opportunities with the support of a strong regional network in Asia, including Singapore, Hong Kong, Taiwan, China, and India. This holistic approach allows us to assist customers in building, managing, and passing on wealth across generations sustainably,” said Consumer Banking Director PT Bank DBS Indonesia
Melfrida Gultom.
“The programme gives customers the opportunity to hold face-to-face discussions with industry experts and business partners across Asia as well as provides networking opportunities with fellow customers, including DBS Hong Kong customers, to grow their businesses. For the next generation, the programme allows them to gain in-depth insights into adaptive business transformation strategies, new technological innovations, and opportunities to build networks with like-minded individuals,” said Head of Segmentation, Liabilities, and Secured Lending, Consumer Banking Group PT Bank DBS Indonesia
Natalina Syabana.
Throughout the programme, customers visited several leading companies:
BYD: Learning about BYD's globalisation strategy and adoption of cutting-edge technology in the electric vehicle industry.
Tencent: Understanding the importance of talent development processes in building global competitiveness and learning about business growth paths in the digital era.
DJI: Witnessing firsthand world-class drone technology and future business implementation opportunities.
DBS Hong Kong Wealth Center: Networking with DBS Hong Kong management and gaining insights into Hong Kong as an international wealth management centre.
The event was also attended by professor at Universitas Indonesia’s Faculty of Economics and Business (FEB UI) and founder of Rumah Perubahan
, Prof. Rhenald Kasali, PhD.
“In China, we see how large-scale innovation is born, from green technology and digitalisation to disruptive new business models. For the next generation of Indonesian entrepreneurs, this kind of experience opens their eyes to the fact that change can be learned and even adapted to the local context. By seeing firsthand evidence of the successful business transformation in China, participants can gain inspiration and important insights that they can apply to prepare their businesses for future challenges,” said
Prof. Rhenald.
In addition, customers and their successors also had the opportunity to visit Green Price and Slowood, Hong-Kong-based social entrepreneurs who received DBS Foundation Grants in 2020 and 2021, which apply sustainability principles in their business models. This initiative underscores the commitment of DBS Bank and DBS Foundation as partners who not only support wealth growth, but also inspire customers to create business models that deliver social impact.
For more information about DBS Treasures Private Client, please visit:
https://go.dbs.com/privateclientid
[END]
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 16 consecutive years from 2009 to 2024.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.
Established in 1989 as part of the Singapore-based DBS Group, PT Bank DBS Indonesia (Bank DBS Indonesia) is one of the banks with the longest history in Asia. Currently operating 1 Head Office, 13 Branch Offices, 16 Assistant Offices, 1 Functional Office and 3,011 active employees in 15 Major Cities in Indonesia, Bank DBS Indonesia provides comprehensive banking services that focus on the customer experience to 'Live more, Bank less'. We also see a purpose beyond banking and are committed to supporting our customers, employees, and the community towards a sustainable future.
PT Bank DBS Indonesia is licensed and supervised by The Indonesian Financial Services Authority (OJK), and an insured member of Indonesia Deposit Insurance Corporation (LPS).
DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by uplifting lives and livelihoods of those in need. It provides essential needs to the underprivileged, and fosters inclusion by equipping the underserved with financial and digital literacy skills. It also nurtures innovative social enterprises that create positive impact.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.