Chubb Indonesia and DBS Bank Indonesia Launch Enhanced Smart Travel Shield Solution | Bahasa

Indonesia, 11 Dec 2025 - PT Chubb General Insurance Indonesia (Chubb Indonesia) and PT Bank DBS Indonesia (Bank DBS Indonesia) today announced the launch of the enhanced Smart Travel Shield product, now with expanded protection and tailored options designed to meet the ever-evolving needs of today’s travelers.

International travel from Indonesia has seen a remarkable rise, with official data from the Central Statistics Agency (BPS) reporting a significant 18.99 percent growth of outbound travel from the previous year. By combining Bank DBS’s extensive Asia-wide network with Chubb’s global expertise in travel insurance, the enhanced Smart Travel Shield product supports this growth by offering Indonesians flexible options, affordable pricing, and comprehensive protection to meet their travel protection needs.

One of the key enhancements is the introduction of a dedicated ASEAN Plan, which allows customers taking regional trips to enjoy coverage across multi-stop destinations, all in a single convenient policy. Supported by official data from BPS, visits by Indonesian travelers to Southeast Asian countries such as Malaysia, Singapore, Thailand, Cambodia, Timor Leste, and Vietnam has shown a significant increase. These countries are recorded as the top 10 most visited destinations by Indonesian tourists during the period of April to May 2025.

Additionally, Chubb Indonesia and Bank DBS have introduced an innovative Couple Plan, offering comprehensive benefits at a more affordable rate compared to purchasing two separate policies. Available for any two adults, this plan provides flexibility and is a cost-effective option for joint travelers. Smart Travel Shield also includes visa protection, offering coverage for travelers during international journeys.

To further enhance the travel experience, customers can now opt for additional benefits tailored to specific activities and preferences, including:

• Cruise Pack: Coverage for cruise re-routing or excursion tour cancellations and curtailments
• Skiing Extension: Protection against losses related to non-refundable advance payments for skiing costs
• Adventurous Sports Coverage: Comprehensive coverage for accidents related to adventurous sports, including accidental death, disablement, medical expenses, emergency medical evacuation and repatriation of remains

Consumer Banking Director of Bank DBS Indonesia, Melfrida Gultom, said, “At Bank DBS Indonesia, we want to ensure our customers enjoy seamless journeys, supported by financial and insurance solutions that suit their lifestyles. By introducing enhancements to Smart Travel Shield together with Chubb Indonesia, we are addressing the evolving needs of our customers with solutions that are both flexible and relevant, that suit their lifestyles. This product reflects our commitment to making travel more secure and worry-free, whether for a quick regional getaway or a long-haul journey.”

Country President of Chubb Indonesia Stephen Crouch, said, “We are delighted to partner with Bank DBS Indonesia to introduce the enhanced Smart Travel Shield product. With new options such as the ASEAN Plan, Couple Plan, and other enhanced features, we are meeting the evolving needs of today’s travelers. This product is designed to offer reassurance and comprehensive protection, whether customers are exploring the region, embarking on a cruise, or participating in adventurous activities.”

For more information or to purchase Smart Travel Shield, visit www.dbs.id/id or any DBS Bank Indonesia branch.

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 43,000 people worldwide. Additional information can be found at: www.chubb.com/id


About DBS

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 16 consecutive years from 2009 to 2024.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.

Established in 1989 as part of the Singapore-based DBS Group, PT Bank DBS Indonesia (Bank DBS Indonesia) is one of the banks with the longest history in Asia. Currently operating 1 Head Office, 13 Branch Offices, 16 Assistant Offices, 1 Functional Office and 3,011 active employees in 15 Major Cities in Indonesia, Bank DBS Indonesia provides comprehensive banking services that focus on the customer experience to 'Live more, Bank less'. We also see a purpose beyond banking and are committed to supporting our customers, employees, and the community towards a sustainable future.

PT Bank DBS Indonesia is licensed and supervised by The Indonesian Financial Services Authority (OJK), and an insured member of Indonesia Deposit Insurance Corporation (LPS).

DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by uplifting lives and livelihoods of those in need. It provides essential needs to the underprivileged, and fosters inclusion by equipping the underserved with financial and digital literacy skills. It also nurtures innovative social enterprises that create positive impact. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.