DBS Hong Kong Launches Virtual Insurance Onboarding Service | 繁體

Hong Kong, 21 Jun 2021 - DBS Hong Kong today announced the launch of virtual insurance onboarding service with a wide spectrum of life insurance products available through a secure end-to-end video conference facility.  This new service operates under the approval of the Insurance Authority’s Insurtech Sandbox which facilitates a pilot run of innovative Insurtech applications by authorized insurers to be applied in their business operations.

Leveraging the bank’s strong digital capabilities, customers can now meet their insurance needs over the phone and connect with their DBS relationship managers anywhere in Hong Kong via Microsoft Teams. With end-to-end online video consultations, DBS enables customers to complete the insurance application process via the encrypted DocuSign platform. This new innovation not only transforms customer experience but leading the future of insurance.

Lo Wing Yiu, Managing Director and Head of Bancassurance, Consumer Banking Group and Wealth Management at DBS Bank (Hong Kong) Limited, said, “DBS Hong Kong is at the forefront of leveraging digital technology to help insurers deliver real-time digital solutions. This virtual insurance onboarding solution revolutionises customer experience in subscribing and purchasing insurance products remotely, at the same time allowing us, the Safest Bank in Asia¹, to provide customers a seamless and secured insurtech journey.”

¹DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 12 consecutive years from 2009 to 2020

 

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About DBS

DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 12 consecutive years from 2009 to 2020.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.