Assist its customers during #stayathome, digibank by DBS provides a series of digital banking features | Bahasa

Indonesia.10 Apr 2020.3 min read

digibank by DBS provides intelligent ways of banking for its customers without the need to visit a branch office

Customers can pay the bills, shop online, top up e-wallets, transfer money in foreign currencies, deposit funds, and invest your money only through digibank by DBS App

Indonesia, 10 Apr 2020 - Although we are in a situation that requires us to stay at home, it does not mean we cannot perform our routine activities. Thanks to the development of digital technology, we are able to perform various activities, including making banking transactions, without the constraints of space and time. This is in line with digibank by DBS’s objective to ensure convenience for its customers in conducting banking transactions anywhere and anytime. By utilizing digital technology, customers can remain productive while conducting various banking transactions with the digibank by DBS application.

People who usually have to go to a branch office to perform financial transactions can now use digibank by DBS from home to complete financial transactions. Customers can enjoy the features of the digibank by DBS application anytime, 24 hours 7 days a week, without having to go to a branch office. All transactions are paperless, which means there is no need to fill in a stack of paper documents, and signatureless, which means it does not require a signature. Among the various facilities that can be utilized by customers to meet their financial transaction needs with the digibank by DBS application are:
  • Bayar & Beli

A digibank by DBS debit card allows customers to do various online transactions without the need to visit a branch office or an Automatic Teller Machine (ATM). The feature allows customers to top up their e-wallet, purchase phone credits and prepaid internet plans, pay monthly bills, such as PDAM, PLN, and BPJS premium, even credit card bills without fear of being late and without the need to queue. In addition, customers can also purchase game vouchers and iTunes gift cards.

  • Manage Credit Card

The feature allows customers to activate their credit card anywhere and anytime, convert transactions to installments, convert digibank credit card reward points to miles to upgrade in class, and manage expenses by checking credit card transactions exclusively via the digibank by DBS application.

  • e-SBN

Want to be more productive in managing your finances? Investment is the answer. By investing, customers can get monthly yields and maintain cash flow. Digibank by DBS is the only digital banking app that allows customers to register the Single Investor Identification (SID) to buy investment instruments that are 100% processed digitally using the application. Thus, rather than spending money on consumption goods, you’d better start invest it in bonds.

  • Deposits

In addition to investment, customers can also deposit their funds with the digibank by DBS application. Although investments and deposits offer different returns on investment, it would be better to invest in both instruments rather than placing your money in one place. In addition, unlike bonds that are sensitive to interest rates, deposits are quite immune to economic crisis.
With the digibank by DBS application, customers can open a deposit account starting from 1 million rupiah.

  • Overseas Currency Transfer

With this feature, customers can send money to relatives who live in foreign countries or to transfer money abroad without the aid of a branch employee. By downloading the digibank by DBS application, customers can transfer money abroad that will arrive with the beneficiary on the same day. Customers can use this feature free of charge to transfer money to 20 destination countries in seven foreign currencies (USD, SGD, AUD, EUR, HKD, CAD, GBP). digibank by DBS foreign exchange transfer service uses FX Rates Champion to ensure competitive exchange rates and low transfer fees.

 “digibank by DBS is committed to providing an intelligent way of banking by continuing to provide convenience and comfort for customers so that they can do various financial transactions anywhere and anytime via smart phones. Customers are now increasingly familiar with our digital banking services, from saving to investing. We are also seeing an increase in online transactions by around 35%-40% on the Pay and Buy feature as well as on the use of debit cards. This indicates that our digital banking features and services make it easy for customers to continue to meet their financial transaction needs despite the constraints of time-space and movement due to the social distancing policies,” said Leonardo Koesmanto, Managing Director Head of Digital Banking Group PT Bank DBS Indonesia. 

Becoming a bank driven by sustainable goals is in the DNA of DBS Bank Indonesia. Therefore, we continue to innovate to become a bank that promotes a balance between economic, social, and environmental sustainability. DBS Bank Indonesia makes these efforts based on its awareness of its role as a financial institution that runs a sustainable business for future generations and the environment. It is also implemented through leading and trusted banking services, curated according to customer needs alongside technology development. DBS Bank Indonesia also engages actively in various activities with social impacts, as well working with communities and social entrepreneurs through DBS Foundation.


About DBS

DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 11 consecutive years from 2009 to 2019.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 28,000 staff, representing over 40 nationalities. For more information, please visit