BY INVITE ONLY
|08:30 - 09:20||Breakfast and registration|
|09:20 – 09:30||Welcome and introduction|
|09:30 – 10:10||Our digital strategy
CEO Piyush Gupta will explain how our digital strategy builds on the success of our earlier transformation efforts to boost growth and returns
|10:10 – 11:00||Executing the digital strategy
CIO Dave Gledhill will demonstrate how previous efforts to modernise our core technology have primed us for the shift to digital, and why, in combination with customer focus and culture transformation, we have built a sustainable multi-year head start
|11:00 – 11:30||Digital showcases and coffee break|
|11:30 – 12:00||Creating shareholder value from digitalisation
CFO Chng Sok Hui will disclose the income statement tracking the financial returns of digital customers in the consumer and SME segments, showing how we have grown the proportion of digital over the past three years and boosted growth and returns
|12:00 – 12:30||Disrupting growth markets
India Head Surojit Shome will explain the business case for a digital-led strategy in emerging markets, the progress of and lessons learnt from our efforts in India, and its potential to reshape our geographical mix
|12:30 – 13:00||Panel Q&A*|
|13:00 – 14:00||Digital showcases and lunch|
|Reimagining Our Businesses
The afternoon sessions will demonstrate the pervasiveness of our digital transformation as a selection of front-line and back-office units share how they have used our modern technology architecture, data, customer-journey thinking, design and the agile way of working to create best-in-class digital platforms delivering superior client experiences at lower costs
|14:00 – 14:20||Audit
Jimmy Ng, Head, Audit
|14:20 – 14:40||Cash management
John Laurens, Head, Global Transaction Services
|14:40 – 15:10||Digital showcases and coffee break|
|15:10 – 15:30||Wealth management
Tan Su Shan, Head, Consumer Banking and Wealth Management
|15:30 – 15:50||Marketing
Karen Ngui, Head, Strategic Marketing & Communications
|15:50 – 16:30||Panel Q&A*|
|16:30 – 17:00||Networking|
*This session uses Pigeonhole Live for interactive Q&A.
Pigeonhole Live is a simple, interactive mobile website where you can submit questions to speakers via your mobile web device. You can also vote for questions that interest you. Everyone gets to take part in Q&A sessions without running to the microphones. Yes, even if you are a little shy.
Mr. Piyush Gupta
Chief Executive Officer
Mr. David Gledhill
Chief Technology Officer
Mrs. Chng Sok Hui
Chief Financial Officer
Mr. Surojit Shome
Head, DBS India
Ms. Karen Ngui
Head, Strategic Marketing & Communications
Ms. Tan Su Shan
Head, Consumer Banking and Wealth Management
Mr. John Laurens
Head, Global Transaction Services
Mr. Jimmy Ng
An intuitive data driven platform that brings together unique behavioural insights to transform the way Relationship Managers engage and deepen relationships with their customers.
Leveraging data-driven decisioning and real-time monitoring to ensure cash availability at our Automated Teller Machines (ATMs) 24x7x365.
A massive, multi-year journey aimed at transforming our technology platforms at its core with modern infrastructure, cloud application architecture and automation, delivering huge improvements in cost, speed, reliability, flexibility and customer centricity of our technology.
A transformational platform for DBS Customer Centre employees that enables them to be Connected, Empowered, and Rewarded on the go.
DBS Developers, the world’s largest banking API platform, boasts 155 APIs at launch for Singapore across more than 20 categories such as funds transfers, rewards, PayLah! and real-time payments. The platform offers the world’s largest number of and most relevant banking APIs for companies, whatever their focus, from fintech to lifestyle to build upon – and more categories will be added in response to demand.
Your Financial Profile is Singapore’s first mobile-based financial planning and application tool for Relationship Managers, designed for greater levels of customer engagement, convenience and satisfaction.
The world's first in-school wearable designed to help students to track their savings and spending habits.
digibank by DBS is all about reimagining banking. As India’s first mobile-only bank, it turns banking on its head by doing away with branches, forms, signatures and call agents. Instead, front and centre are biometrics, artificial intelligence (AI), analytics and dynamic security.
A game-changing partnership delivering integrated banking services to India SMEs for their everyday businesses.
A revolutionary digital solutioning and insights platform for corporate treasurers to create customised simulations of cash management structures.
A first of its kind digital Wealth platform in Singapore that integrates banking and wealth management, built with and for our clients. It extends beyond customer engagement and stickiness to include online acquisition and investment transactions, thereby generating revenue and reducing cost to serve.
A showcase of Audit’s interactive touch-enabled 84” command centre, which leverages artificial intelligence and software robots to monitor trading irregularities. These technologies have enabled a paradigm shift in the auditing profession, and won national and regional awards in engineering.
Mon-Fri after 5/6 PM
Mon-Fri before 5/6 PM
|Fusionopolis One||$1.00/30min from 7am to 6pm||$1.00/entry from 6pm to 7am
the following day
|10min grace period|
|Fusionopolis Two||$1.00/hr or part thereof
(per min. charging)
|S$1.00 per entry||Motorcycles:
$0.65 per entry
|Ayer Rajah Industrial Estate (Blk 79)||$0.50/30min from 8am to 5pm||$0.50/30min from 8am to 5pm||10min grace period|
|SPRING Singapore||$0.50/30min from 7am to 6pm||$2.50/entry from 6pm to 7am
the following day
|Biopolis 3||$1.20/hr from 7am to 7pm||$3.00/entry from 7pm to 7am
the following day