Monday, 22 May
DBS Asia X, Level 7, ECLIPSE BUILDING
9:00am to 4:00pm
Welcome to our Investor Day, which we hope will give you a deeper understanding of our ongoing digital efforts to create greater shareholder value.
Since the previous Investor Day in 2017, we have digitalised the Consumer and SME business further and expanded our transformation initiatives to Private Banking, Global Transaction Services, Treasury & Markets and Risk Management. We will show you today through presentations and showcases the improvements these business and support units have made. We will also discuss how our digital-led strategy in growth markets and how new businesses with high growth potential have evolved.
We hope you find this event informative and engaging.
Breakfast & registration
Welcome
Transforming the way we manage for sustainable advantage
Digital showcases & coffee break
Transforming the way we manage for sustainable advantage
Superior business outcomes – expanded to other parts of the bank
Superior business outcomes – expanded to other parts of the bank
Digital showcases
As an early believer in the power of data analytics and AI, we have been working relentlessly to become an AI-fuelled bank.
Today we have established a robust, scalable platform that provides instant access to high-quality data from a single source of truth, cutting-edge analytics toolkits, standardised processes and reusable data assets, all of which enable us to maximise the potential of our data and unlock endless possibilities for growth.
Workflow and workbenches are developed internally platform and tools for achieving exponential automation and digitisation scale in the bank by changing the way we work.
Based on APIs and Widgets, these assets bring to life the seamless end to end journeys to improve both our customer experience and employee effectiveness.
DBS digimarkets is an integrated workbench, powered by AI/ML, that supercharges the entire sales journey to win trades at scale!
This customisable and intuitive tool helps identify leads, generate recommendations, engage customers with personalised messages in real time and also facilitates efficient execution and post-trade settlements.
With DBS digimarkets, we are able to scale exponentially across asset classes and customer segments with ease!
We enable businesses to transform their own customer journeys, optimise treasury functions, drive operational efficiency and power growth by embedding our scalable, secure and resilient digital capabilities into their platforms and processes.
We are the first bank globally to leverage open banking capabilities to democratise access to wealth solutions by enabling customers to aggregate and make sense of their personal balance sheets as well as insurance policies. By providing intelligent nudges and AI/ML-powered personalised investment ideas, we help our customers save, insure, and invest to build their nest eggs to ensure adequate retirement.
