Said DBS Singapore Country Head Lim Him Chuan: “The confidentiality of our customers’ personal information is of paramount importance to us, and we understand the seriousness of the situation. To protect customers, we have halted all printing jobs with TNT and ramped up surveillance to monitor any unusual activity on potentially impacted accounts. We are sorry for the anxiety caused.”DBS would like to remind customers to remain vigilant against scams including phishing scams via email and SMS. Customers should also be careful about scammers impersonating trusted individuals, such as bank representatives and government officials, to trick them into disclosing personal or banking credentials.For customers’ protection, we advise customers to do the following:
Customers who suspect that they are a victim of a scam can call DBS’ dedicated fraud hotline at 1800-339-6963 (from Singapore) or (+65) 63396963 (from overseas) and speak to a DBS Customer Service Officer, or activate Safety Switch to temporarily block access to their funds. Impacted customers are also urged to lodge a fraud report with the Singapore Police Force.DBS will continue to take all necessary steps to protect the security and privacy of customers’ personal information.
