Group COO drives strategic transformation and operational excellence in alignment with DBS’ PRIDE values. We streamline core banking services, enhance resilience through business continuity, and champion sustainable supply chains. At the same time, we architect and catalyse DBS’s operations through avant-garde strategies and adoption of innovation to build a customer first AI-fuelled bank. Integrating operational efficiency with innovation has enabled us to reimagine customer and employee experiences, and drive new ways of working – keeping DBS agile, productive, and future-ready.
