Financial Inclusion

We deliver solutions that help bring financial services to traditionally underserved segments.

We want to ensure more segments of the community have access to useful and affordable financial products and services that meet their needs and are delivered in a responsible and sustainable manner.

Democratising Banking Services Access to All

As the former Development Bank of Singapore, we have an ingrained purpose to enable financial and social mobility and security for every segment of the community.

Serving the community

We expand our reach to low-income individuals or groups who are typically excluded from traditional banking. POSB is currently the only bank that works with the Ministry of Manpower to avail bank accounts as part of Work Pass Issuance process for Work Permit Holders, which comprise Migrant Domestic Workers and Migrant Workers.

With innovative and digital technologies, we constantly explore ways to increase access to financial services.

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Addressing financing gaps of small businesses

We participate in a range of government-assisted schemes to support small and medium enterprises (SMEs) in the growth and expansion of their businesses to provide SME working capital financing and micro-loans. We also improve financing for underserved local SMEs and social enterprises (SEs) to build capabilities and capacities to scale businesses.

In 2022, we doubled down on our support for our SME and SE customers across our core markets, ensuring they have seamless access to capital and resources, approving over 5,000 loans totalling SGD 900 million to SMEs in Singapore, with over 98% of the loans going to micro and small businesses.

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Championing Social Enterprises (SEs)

Since the inception of DBS Foundation in 2014, we have helped support over 800 SEs across the region and awarded over SGD 13 million in grants to over 100 SEs.

We are also the first and only bank in Singapore to offer solutions tailored for social enterprises – businesses for impact with a double or triple bottom line. In 2021, we rolled out the SE mentorship programme, which benefitted over 50 SEs across our core markets.

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