digibank by DBS Adds Features, Smart and Easy Complete Integrated Digital Banking Service in the Palm of Customer Hand


- Apply for KTA Instan non-collateral loan of up to IDR30 million with approval in less than one minute - e-SBN feature facilitates customers in making investment anywhere without having to visit a br

INDONESIA,20 May 2019 -

As part of the commitment to realizing the Intelligent way of Banking, digibank by DBS Indonesia has added new features and transformed into a complete and easy, practical and hassle-free integrated digital banking solution. Now, customers can apply for non-collateral loans (KTA Instan) of up to Rp30 million with an approval process of less than one minute. Customers can also build their investment portfolios by buying government securities (e-SBN) starting from Rp1 million using the new application, anytime, anywhere. Complementing the existing features, Forex Transfers also allows customers to transfer money internationally, free of charge, to more than 20 countries and in seven currencies with FX Champion, real-time, and 24/7 access without the need visit a branch office.

"World Bank 2017 data show that 38% of Indonesians still do not have access to banking products and one reason is that there are too many documents needed to obtain a banking product. In view of the fact, digibank by DBS offers a complete digital banking solution that is revolutionary "branchless - signature less - paper less" without overlooking the prudence principle.

"In accordance with DBS’s Live More Bank Less mission, digital transformation is one of our main focuses. We are committed to delivering digital banking solutions that are complete, easy, practical and seamless. With reliable digital banking, customers can focus on things that are considered important without having to worry about banking matters," said Wawan Salum, Director of Consumer Banking Group, PT Bank DBS Indonesia.

Financial Services Authority (OJK), there has been a significant increase, by sevenfold, in the number of online applications for cash loan from 2016 to 2017. This fact has further strengthened digibank by DBS’ decision to present KTA Instan.

 “Through KTA Instan, we can reach a wider public and customers can apply for loans of up to Rp30 million, anytime, 24/7, anywhere, and get confirmation of approval in 60 seconds," said Sonja Kristianti, Executive Director, Head of Consumer Finance PT Bank DBS Indonesia.

In addition to the new KTA Instan feature, digibank by DBS customers can make fast and easy investment through the government securities (e-SBN) feature that enables customers to build their investment portfolios.

"In addition to deposits, customers now have government securities (e-SBN) as an alternative fund development product, and both can be done in 1 application, anytime, anywhere, without the need to visit the bank. Through the government securities (e-SBN) feature, customers indirectly support the wealth distribution program by the government that receives funds from the sale of government securities," said Neni Veronica, Senior Vice President, Digibank Partnership & Distribution, PT Bank DBS Indonesia.

Furthermore, DBS also presents the Forex Transfer feature that allows customers to transfer money internationally, free of charge, to more than 20 countries in seven foreign currencies (USD, SGD, AUD, EUR, HKD, CAD, GBP) with FX champions, same day delivery guaranteed, as well as 24/7 access without the need to visit a branch office. "Bank Indonesia notes that the number of non-cash remittances in 2018 reached 62%. However, these payments were made without the use of personal accounts as they were carried out through third parties. In view of the fact, we provide access for the Indonesian people to be able to carry out banking transactions in foreign currencies abroad without having to worry about additional costs and the length of the transfer process," Neni Veronica added.

"We developed the e-SBN and Forex Transfer features based on the results of studies and customer input, especially the affluent segment. Indonesia’s affluent segment wants sophisticated digital devices to help manage their financial portfolios. Data show that the expectations of Indonesia’s affluent segment are higher compared to similar segments in other countries in Asia Pacific," Wawan Salum concluded.



About DBS

DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for ten consecutive years from 2009 to 2018.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 27,000 staff, representing over 40 nationalities. For more information, please visit

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