World Bank data (2017) show that more than 38% of Indonesia’s population of 250 million people or more than 95 million Indonesians have no access to banking products (unbanked population) and only 17% of the adult population in Indonesia get loans directly from financial institutions. On the other hand, We Are Social data show that in January 2019, 60% of the Indonesian people are smartphone users.
The gap is bridged by financial technology (fintech) firms as indicated by the increasing number of fintech companies in Indonesia. The Financial Services Authority (OJK) has granted licenses to 106 fintech lending firms as of April 5, 2018. In view of these developments, Bank DBS Indonesia, which was named the World's Best Digital Bank 2018, through the Ecosystem strategy to reach out and serve people, has entered into collaboration with Home Credit Indonesia, a global fintech company with more than 3.6 million customers across Indonesia.
"We see a gap in the number of unbanked citizens that reaches 38% of the total population and the limited access to loan from financial institutions. On the other hand, the rapid growth of the fintech industry in Indonesia, which is triggered by the high number of smartphone users, which reaches 60% of the population, is an opportunity to offer digital solutions to the public.
Through the Ecosystem strategy, DBS builds collaboration with Home Credit Indonesia to provide financial solutions for the general public, namely loan with the joint financing scheme. In addition, when applying for a loan from Home Credit, customers can also open a digibank by DBS account simultaneously through the bundling banking program," said Wawan Salum, Director of Consumer Banking Group PT Bank DBS Indonesia.
In addition, when applying for loan from Home Credit for dream items, such as gadgets, smartphones, furniture, electronic goods and laptops, prospective customers can also open digibank by DBS accounts through a bundling program. The process is done simultaneously, with the application process 100% paperless, the contracts signed online and the time of approval or rejection is only about three minutes. If a loan proposal is approved by Home Credit, the customer will get a digibank by DBS account and a Rp100,000 cashback automatically.
By having a digibank by DBS account customers can enjoy all the benefits of the digibank by DBS account, such as zero transfer fee to any bank, Rp0 cash withdrawal at all ATMs, and convenience in e-voucher purchases, top-up of various e-wallets and monthly bill payments through the Pay Buy feature in digibank by DBS.
This strategic partnership not only provides easy, fast and safe financial solutions for people who do not have banking access, but also provides a simple banking experience for Home Credit Indonesia customers through digibank by DBS.
"We are committed to changing the way the world shops and make what consumers want within reach. Since we started operation in Indonesia in 2013, we have continued to strive to provide the best service and innovation to meet customer needs. We believe that the strategic partnership with DBS will open people's access to banks and ensure a convenient and fast shopping experience," said Jaroslav Gaisler, CEO of PT Home Credit Indonesia.
DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for ten consecutive years from 2009 to 2018.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 27,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.