Savings & Current Accounts
The account numbers of your existing Savings / Individual Current accounts will continue to remain the same and your cheques will continue to be honoured. There is no requirement for you to replace your cheques right away. Your existing debit card also will continue to function seamlessly.
A few of the Savings Account / Current Account products have been reviewed and upgraded, leading to changes in their features. Though you will not need to take any immediate action for this upgrade, we request that you refer to the Corporate Account Tariff Sheet section above for the complete list of changes and the revised schedule of charges for your corporate relationship and click here for details of the changes in your personal banking relationship.
If the specific variant of the accounts held by you is not listed in the link provided above, then that existing account will continue as is, without any changes in features or schedule of charges.
Customer ID
If you already have a DBS Bank account, your Customer ID from DBS Bank will continue and your LVB accounts will get linked with it, and your old erstwhile LVB Customer ID will no longer be valid.
If you do not have a DBS Bank account, then your Customer ID will change. Please refer to Client ID Change section above on how your Customer ID will change.
Your Fixed Deposit account number will change from a 16-digit account number to a 20-digit account number post-migration. Please refer to Fixed Deposit Account Details section above.
If your Fixed Deposit matures on a date which is a bank holiday, then the maturity amount will be credited on the next working day, and you will be eligible to earn additional interest for the extra days applicable to your Fixed Deposit.
The existing standing instructions set up in your account will remain active and will continue to be in effect. Any existing standing instruction can be changed upon a written request at the branch.
Your IFSC code and account number will not change because of the migration. However, all inward transactions to your account shall be credited only if the complete 16-digit account number is entered by the sender while initiating the payment.
If the sender uses an incomplete account number, the incoming fund transfer shall get rejected.
To avoid any inconvenience, kindly ensure that the sender uses your complete 16-digit account number while transferring the funds. Please refer to Account Number Change section above.
Your existing LVB mobile banking and internet banking applications would no longer be available post-migration. You will be able to access your current accounts online via DBS IDEAL corporate net-banking platform.
The following are pre-requisites to access your LVB current account on DBS IDEAL corporate net-banking platform (mobile app & web):
In case you need further assistance, please walk into your nearest branch, or write to us at [email protected] or call us on 044-66328010.
For more details, please refer to DBS IDEAL section above.
DBS IDEAL supports all major browsers, except Internet Explorer. Please use Google Chrome, Mozilla Firefox, & Safari browsers to access the DBS IDEAL platform.
The DBS IDEAL mobile application can be downloaded from major app stores like Google Play (Android) and the iOS App Store (Apple Devices). To download the application successfully please ensure the following minimum operating system (OS) requirement are met: Apple iOS version 12 and above & Android version 10 and above.
Once your DBS IDEAL account has been created successfully, you will receive a welcome e-mail on your registered e-mail ID. The welcome email contains a password protected e-welcome PDF with your user credentials, the password for the pdf would be shared on your registered mobile number. Additionally, please ensure that your correct email id and mobile number and updated in the bank records.
The Welcome email will provide you an overview of DBS IDEAL and its offerings and will have a Password protected pdf, which would contain your DBS IDEAL credentials. Access the credentials using the OTP password sent to your registered mobile number as an SMS and continue with the First Time Login process on Web and the DBS IDEAL Mobile Application.
The credentials created are Organization ID (common across all users of an organization), User ID (unique to each user) and One Time Registration Code (Required to set password at the time of First Time Login).
You may also receive your registered e-mail id and One Time Registration Code as your credentials for the First Time Login process.
Yes, DBS IDEAL allows users to log in using the registered email id and password. This login is view only and to have the same available the user needs to ensure that his Name, email id, Date of Birth and Government Identification are up to date in the DBIL database.
Organization ID is created for each entity that has an IDEAL account, the Organization ID is common for all users under that entity, while the User IDs are unique to each user.
Yes, please proceed with the email login option on IDEAL Web & Mobile. Enter the registered e-mail id and One Time Registration Code for the First Time Login Process.
Please check your inbox carefully, also check the SPAM folder and clear cache if required. If still you are unable to view the Welcome email, please contact DBS business care (Info below).
Email- [email protected] | Call- 044-66328010
Please recheck your messages, if you are unable to locate it, please contact DBS business care (Info below).
Email- [email protected] | Call- 044-66328010
OTRC stands for One Time Registration Code. As the name suggests the code is used for only First-time login onto IDEAL. The IDEAL platform will ask you to set a new password post your first-time login using the OTRC. Post setting up the new password, please use the password for all future logins.
The DBS IDEAL Mobile Application acts as a 2nd Factor Authentication tool. For all logins and transaction approvals the IDEAL Mobile Application would be required for authentication.
Post setting up the Digital Token. The IDEAL mobile application would be used for all Web logins as a 2nd factor authentication tool. Authentication for Web Login can be done in the below mentioned ways: -
Push Authentication (Swipe Right on the Mobile App) for login. Please ensure your Push Notifications for the DBS IDEAL Application is enabled.
Generate Token (8 Digit) from the IDEAL mobile application login screen and enter on DBS IDEAL web for successful 2FA login.
Please ensure that your mobile OS is up to date. To access DBS IDEAL, the mobile app is mandatory, and the minimum operating system (OS) requirement is Apple iOS version 12 and above & Android version 10 and above. For further support, please contact DBS business care for help (Info below).
Email- [email protected] | Call- 044-66328010
Use at least 8 characters containing letters, numbers, and symbols. For further assistance please contact DBS business care (Info below).
Email- [email protected] | Call- 044-66328010
One Time Registration Code for IDEAL remains valid for a period of 30 days from date of generation.
If your OTRC has expired (valid for 30 days) please re-send the same by clicking on Resend first-time login details on the IDEAL Website or contact DBS business care (Info below).
Email- [email protected] | Call- 044-66328010
Yes, you can re-send the same by clicking on Resend first-time login details on the IDEAL Website or contact DBS business care (Info below).
Email- [email protected] | Call- 044-66328010
Yes. In Dec’22 you will only be able to generate statement for only 1 month (Nov’22), in Jan’22 you will be able to generate statement for the past 6 months & starting Feb’22 you will be able to generate statement for the past 18 months.
Hassle-free domestic and cross-border transactions | ✔ |
Separate salary and bulk file payments module | ✔ |
Multiple modules with account information | ✔ |
Schedule reports including MT/CAMT and DIY alert | ✔ |
Digital trade, FX, and loan modules* (basis request) | ✔ |
Admin Module/IDPMS-EDPMS Regularization* (basis request) | ✔ |
Trade and Supply Chain Finance/Custody Module* (basis request) | ✔ |
Pre-login access to the current balance and last five transactions | ✔ |
Form 26AS redirection | ✕ |
Bill Payments (BBPS) | ✕ |
Payment Gateway | ✕ |
Physical/hard token for login | Simpler soft token-based login approval notification sent to your registered smartphone |
One-view for savings and current accounts | Savings account via digibank & Current account via DBS IDEAL |
Combined e-statements | Account level e-statement and reports available via DBS IDEAL |
Debit card management | Contact DBS Business Care |
*To avail these features, DBS may request you to submit some additional documents.
For the following services, you are requested to visit your nearest DBS Bank branch:
Standing instructions* creation & discontinuation | Recurring deposits | Cheque book request | Interest Certificates |
*Existing standing instructions will continue to process as usual
Offline Limits: Post 6.30PM, you will be able to transfer a maximum of Rs. 10 lakhs until 5.00am of the next working day. Post-migration, user logs/activities for past transactions will not be visible on DBS IDEAL platform.
To help you become more comfortable with the DBS IDEAL platform, we have created detailed step-by-step guides of the DBS IDEAL modules and tutorial videos. You can access them by clicking here.
You can refer to the DBS IDEAL functionalities & modules on our website here.
There will be no changes pertaining to your business loan account. The rate of interest, EMI amount tenure will continue to remain the same as earlier. The loan outstanding amount, EMI schedule, EMI amount & interest rates as on the migration date will also get migrated to the new system without any change.
All your loan-related details will be accessible via the DBS IDEAL platform. To access this platform kindly ensure you have met all pre-requisites for a seamless migration to DBS IDEAL.
Should you need any assistance or details regarding your loan accounts, please walk into your nearest branch or write to us at [email protected] or call us on 044-66328010.
For foreclosure-related information, please refer to the Business Loan Accounts section above.
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