DBS MAX QRIS drives expansion and digitalisation of DailyMeal business, helps PT Hoki Distribusi Niaga increase customer reach by 9%
Indonesia, 30 Nov 2023 - Statistics Indonesia (BPS) data shows that the food and beverage industry contributed IDR209.51 trillion to the gross domestic product (GDP) in the second quarter of 2023, up 4.62 percent from IDR200.30 trillion in the same period last year. Meanwhile, Ministry of Industry data shows that the industry contributed 38.51 percent to GDP. This means that the food and beverage industry is a driving force in the growth of the processing industry in Indonesia and that innovation and digital transformation by business actors are crucial for companies to grow and excel in the face of competition and to keep pace with a fast-growing business.
PT Hoki Distribusi Niaga (PT HDN), which sells popular rice brands such as Topi Koki, has expanded into the healthy rice segment and started selling such brands as DailyMeal since 2022. PT HDN has formed partnerships with 250 supermarkets, 500 retail stores, and 210 hotel/restaurant/café (HORECA) chains across Indonesia. To facilitate transactions undertaken by partners, PT HDN uses PT Bank DBS Indonesia’s digital payment service, DBS MAX QRIS, to make it easier for marketers to record transactions accurately and efficiently.
"In keeping with our ambition to fulfil the customer preference for quality rice, we have to take strategic steps to establish partnerships through retail networks such as supermarkets and markets, the HORECA industry, and partnerships for one-stop payment solutions. Payment and settlement of transactions pose a challenge in our daily operations. We need a payment solution that is easy, accurate, and provides real-time information so that our marketers are not bogged down with administrative tasks and erroneous records. Since February 2023, we have been using DBS MAX QRIS, a digital payment system using the Quick Response Indonesia Standard (QRIS) that offers real-time credit settlement service through the ‘scan’ and ‘pay’ process," said PT Hoki Distribusi Niaga (HDN) President Director
Adi Wijaya
.
To provide an easy, safe, and convenient banking solution for PT HDN and all its partners, DBS MAX QRIS offers three benefit:
Firstly, DBS MAX QRIS enables PT HDN to reconcile transactions in real-time, ensuring an accurate record of all transactions and transaction efficiency. This is very important so as not to bog down marketers who record transactions with administrative processes.
Secondly, PT HDN will receive instant notifications when payments are completed so that the transactions are verified quickly and securely. Instant notifications make it easy to record simultaneous payments that occur at several outlets at the same time, thus ensuring transparency and preventing data duplication.
Thirdly, DBS MAX QRIS benefits PT HDN’s partners who no longer need to provide cash for payments. The service also simplifies the bookkeeping process for partners.
Thanks to DBS MAX QRIS, PT HDN has been able to increase operational effectiveness and productivity. This is indicated by the 9 percent increase in customer reach, with 6 percent of payment transactions made using DBS MAX QRIS. In addition, the increase in market share is indicated by the large number of transactions, which has reached 7,250 so far this year.
"We are pleased to be able to help PT HDN expand by providing payment solutions through DBS MAX QRIS. By adopting digital payment solutions, PT HDN can simplify the transaction process and provide operational efficiency for businesses. With more streamlined transactions, we hope that PT HDN will no longer have to bother with banking matters and can focus more on growing its business so that it can 'Live more, Bank less'," said the Head of Global Transactions Services at PT Bank DBS Indonesia
Dandy Pandi
.
Since its launch in 2022, DBS MAX QRIS has provided digital payment solutions for 10 companies as well as micro, small, and medium enterprises (MSMEs) to support them in their digital transformation journey. In addition to ensuring smooth payments to partners, DBS MAX QRIS also provides comprehensive and integrated reports through the Q-RIS Encore feature.
More information about DBS MAX QRIS can be accessed via
dbs.id/id/sme-id/day-to-day/collections/dbs-max-qris.page
.
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named
“World’s Best Bank”
by Global Finance,
“World’s Best Bank”
by Euromoney and
“Global Bank of the Year”
by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named
“World’s Best Digital Bank”
by Euromoney and the world’s
“Most Innovative in Digital Banking”
by The Banker. In addition, DBS has been accorded the “
Safest Bank in Asia
” award by Global Finance for 15 consecutive years from 2009 to 2023.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.
DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit
www.dbs.com
.
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