The defining characteristic of the DBS culture is a true sense of purpose. Born from our roots as a development bank, there is palpable sense of wanting to make positive impact, and do real things for real people. As a bank, we are here to enrich lives and transform businesses – by creating amazing solutions and experiences that will make a lasting difference.
This clarity of intent anchors our second defining feature, the spirit of teamwork and collaboration. People tend to focus on shared outcomes and the common good, guided by a rubric of customer experience. People do not have to watch their back; rather, we have each other’s back!
We are not afraid to do things differently. It excites us when we get to challenge the status quo, find innovative ways to deliver great experiences for our customers. The willingness to experiment and take risk is increasingly being ingrained.
Recognizing the need for agility and nimbleness, we are trying hard to be a flatter company, with decision making pushed as close to the points of action as possible. We are also trying to marry data and experience in the decision making process.
We work hard. But we also strive to create a joyful work culture where people are energised by being part of a great team and having fun. We are open-minded, empathetic, respectful of others and we take time to recognise and celebrate the contribution and success of our people. At DBS, we are like family.
Asia’s Safest Bank, 2009 – 2023, Global Finance
Best Bank in the World 2022, Global Finance
World's Best Bank 2021, Euromoney
Best Bank in the World 2020, Global Finance
World's Best Bank 2019, Euromoney
Global Bank of the Year 2018, The Banker
