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What is Smishing?

Smishing or SMS Phishing is a phishing scam used in mobile devices. Fraudsters send you text messages that contain different methods of capturing your personal banking information by pretending to be representatives of legitimate organisations.

How can I spot Smishing?

  • You receive unsolicited text messages (SMS) from representatives claiming to be from organisations such as your Bank or Internet Service Provider.
  • When you call or reply back, they ask questions that lead you to reveal personal banking information, which they will use for fraudulent activities.

How can I protect myself against Smishing?

  • Safeguard your personal information. Dont provide your personal data, such as your NRIC, to commercial enterprises such as retailers, unless absolutely necessary.
  • Never reply to SMSes, calls or emails on transactions that you did not perform. Do not reply to a text message that asks for your confidential information either.
  • Never click on any website links found in unsolicited SMS or multi-media messages (MMS) from unknown sources. Do not reply to such SMSes and delete them immediately.
  • Alert us immediately if you notice unknown or suspicious transactions on your DBS/POSB accounts.

What should you do if you have revealed your banking details to fraudsters?

If you suspect you have been a victim of fraud, and have revealed your personal banking details to fraudsters of this nature, please call our hotline.