Important Announcement

Operational activity of PT Bank DBS Indonesia in General Election Day

Dear Valued Customers,

Please be advised. Due to General Election Day, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Wednesday,14 February 2024. The branches will be re-opened on Thursday, 15 February 2024.

 PT Bank DBS Indonesia wishes you a Happy General Election Day


 

Change in Transaction Cut-Off Time (COT) at Bank DBS Indonesia Branch Office

Bank DBS Indonesia branches operational hours is from 8.30 AM - 3.30 PM (local time) with cut off time for following transaction:

Type of Transaction

Cut-off Time effective on

 

(local time)

Cheque clearing 10 a.m
Note:
For DBS BSD Branch, the cut-off time: 9.30 a.m

Fund transfer through Real Time Gross Settlement

1 p.m

Fund transfer through National Clearing System 12.30 p.m
Outward Telegraphic Transfer 1 p.m

Tax Payment

1 p.m

For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.


For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).


 

Announcement of Green Savings Account Interest Rate Adjustment

Effective 1 December 2023, there will be an adjustment to the Green Savings Account interest rates.

Here are the Green Savings Account interest rates that will apply:


Balance

Current Interest Rate (per year)

New Interest Rates

(per year)

<IDR250 million

1.25%

1.25%

IDR250 million - <IDR500 million

1.75%

IDR500 million - <IDR1 billion

2.25%

>IDR1 billion

3.25%

System Maintenance Information

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

DBS -  ASPIRE :

Date & Time

Service Under Maintenance

26 November 2023
02:00am to 04:00am

Access to ASPIRE Website will be unavailable.
https://www.dbs.id/ASPIRE

 


 

Latest updates on the Bayar & Beli feature in the digibank by DBS application

Fulfill all your essentials with the Bayar & Beli feature on the digibank by DBS Application.

Effective November 21, 2023, the Mandiri e-Money Card Top Up service through the Bayar & Beli feature on the digibank by DBS Application will be deactivated.

Please make sure you always update the digibank by DBS application to the latest version on the AppStore and PlayStore to enjoy the latest features and services.


 

System Maintenance Information

To upgrade our banking services, the digibank by DBS Application will undergo system maintenance at Saturday, 7 October 2023 at 00:00 – 21:00 WIB and some features will be temporarily unavailable. No need to worry as you can still carry out unaffected banking activities.

Below are the unavailable features:

  1. digibank registration using Debit/Credit Card
  2. Debit Card request/replacement
  3. Data update: handphone number, email, address
  4. Investment risk profile update

We apologise for the inconveniences. If you need any assistance, please contact your Relationship Manager.


 

Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia

Amendment in The Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia ("Terms and Conditions") to be effective as of 25 September 2023 are as follow:

  1. Changes in the definition regarding Green Savings Account on Section A Article.

  2. Addition of terms and conditions regarding Instruction Authorization via Telephone on Section D Article 1.2 Paragraph 1.1 Point (i), (j), (k) as follow:

    • (i) Overbooking to the insurance company's account at the Bank, for insurance policy payment in the same name as the account holder.

    • (j) Request of Gift Redemption.

    • (k) Request of Withholding Tax receipt.

Click here to view the Terms and Conditions.

If you have objection regarding the changes on the terms and condition regarding Instruction Authorization via Telephone, you can request to revoke the Instruction Authorization via Telephone facility at the nearest Bank's Office Branch.

For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).

Temporary closing schedule switching transactions "MAGOLD"

Dear Valued Customer,

Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule switching  transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS (“MAGOLD”) product during the period September 27, 2023 to October 6, 2023 (the “Period”).

Date

Transaction Type

NAV Date

Settlement Date

26-Sep-23

Subscription

26-Sep-23

27-Sep-23

26-Sep-23

Switching

26-Sep-23

27-Sep-23

26-Sep-23

Redemption

26-Sep-23

4-Oct-23

27 Sep-6 Oct 23

Subscription & Redemption

Transaction proceed as usual

27 Sep-6 Oct 23

Switching

Temporary Closed

9-Oct-23

All transaction

Transaction proceed as usual

This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from September 29 until October 6, 2023 to celebrate the National Day of the People's Republic of China. Subscription and redemption transactions of Participation Units MAGOLD proceed as usual during the period.

This applicable for all transaction channels & all Selling Agents.

Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia through Investor Daily as a reference.

Thank you.

Comprehensive & seamless financial access on digibank Application

Effective on August, 12 2023, Internet banking service through desktop/web browsers has been deactivated.

Let's use digibank by DBS Application for an ease investing on capturing the market momentum, preparing protection needs and all your banking transactions, anytime anywhere so you can be confidently  achieving your financial goals.

Download or update the digibank by DBS Application on the App Store and Play Store to continue your transactions and investments here

 


 

Operational Activity of PT Bank DBS Indonesia During Eid Adha

Please be advised. Due to Eid Adha, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Wednesday - Friday (28th - 30th June 2023).

The branches will be re-opened on Monday, 3rd July 2023.

Announcement for Pancasila and Vesak Day 2023

Dear Valued Customers,

Please be advised. Due to Pancasila Day and Vesak Day, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Thursday - Friday (1st - 2nd June 2023).

The branches will be re-opened on Monday, 5th June 2023.

PT Bank DBS Indonesia wishes you a Happy Vesak Day.

Announcement for Savings Account Interest Rates Adjustment

We hereby inform you that effective on 10 May 2023 there will be some adjustments on the interest rates for Tabungan Maxi Account (IDR).

The following Tabungan Maxi Account interest rates will apply:

Product Balance Current Interest Rate New Interest Rate
Tabungan Maxi <250 million 0% 3% p.a
250 - <500 million 1%
>=500 million 3%

Operational Activity of PT Bank DBS Indonesia During Eid Mubarak

Dear Valued Customers,

Please be advised. Due to Eid Al Fitr 2023, the operational activity of PT Bank DBS Indonesia (Bank DBS) will be closed on Wednesday – Tuesday (19th -25th April 2023). The branches will be re-opened on Wednesday, 26th April 2023.

PT Bank DBS Indonesia wishes you a Happy Eid Mubarak.


 

New Menu and Function in CCTR IVR

In order to improve the quality of DBSI Treasures Hotline services, starting 13 January 2023, there is a change in steps in contacting DBSI Treasures Hotline.

Customer may contact DBSI Treasures Hotline at 1500327 or +622129852800 (outside Indonesia). After language selection, kindly select menu:

  1. For Treasures and TPC, press 1

If customer presses option 1 then customer will be required to enter the information on the number of savings account/eKTP/Customer will then be connected to the DBSI Treasures Hotline Customer Service Officer.

Dormant Fee Notification

Dear Valued Customer, Starting 15 November 2022, the Customers of DBS Treasures will be charged a maximum fee of IDR50,000 per month if all Current Accounts or Savings Accounts are dormant.

A dormant account is a Current or Savings Account which status changes from active to dormant due to the lack of debit/credit transactions conducted by the Customer for 12 (twelve) consecutive months. All debit transactions cannot be performed, while some credit transactions are limited to protect dormant accounts. The Customer can request for activation to continue performing transactions using the Account.

How to Activate Dormant Account

Activate your Account through one of the three easy ways below:

  • digibank by DBS Application
    Limited to partial activation and only Savings Accounts are shown on the app.

  • Branch Office
    Fill the activation form or perform any transaction.

  • Email Instruction
    The Customers with Email Instruction facility can send an instruction via email to activate their Account. Limited to partial activation.

Other Announcements

RDS Manulife Saham Syariah Golden Asia Dolar AS

RDS Manulife Saham Syariah Golden Asia Dolar AS

Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS ("MAGOLD") product is as follows:

Date

Transaction Type

NAV Date

Settlement Date

28 Sep 2022

Purchase

28 Sep 2022

28 Sep 2022

28 Sep 2022

Switching

28 Sep 2022

28 Sep 2022

28 Sep 2022

Redemption

28 Sep 2022

14 Oktober 2022

29 Sep - 9 Oct 2022

All Transaction type

Temporary Closed

10 Oct 2022

All Transaction type

Transaction proceeds as usual

This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from October 1 until October 9, 2022 to celebrate the National Day of the People's Republic of China thus that MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription) during the period.

This applicable for transaction channel & all Selling Agents.

Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.

Announcement for Savings Account Interest Rates Adjustment

Announcement for Savings Account Interest Rates Adjustment

We hereby inform you that effective on 1 February 2023 there will be some adjustments on the interest rates for Regular Savings Account (IDR, AUD, SGD), Green Savings Account and Rekening Valas. Increase your balance to gain the maximum interest.

The following Savings Account interest rates will apply:

Product

Currency

Balance

New Interest Rates

Regular Savings  Account

IDR

0 - < 50 million

0.00%

50 - < 250 million

0.10%

250 - < 500 million

0.25%

500 - < 1billion

0.50%

1 - < 5 billion

0.75%

5 - < 10 billion

0.75%

>= 10 billion

1.00%

AUD

0-<1,000

0.00%

≥ 1,000

0.10%

SGD

0-<1,000

0.00%

≥ 1,000

0.10%

Green Savings Account

IDR

All

1.25%

Rekening Valas

AUD

0-<1,000

0.10%

≥ 1,000

0.25%

SGD

0-<1,000

0.10%

≥ 1,000

0.25%

 
Fund Transfer through BI-FAST in digibank by DBS Application

Fund Transfer through BI-FAST in digibank by DBS Application

Effective on August 2022, there is new method of local interbank fund transfer in digibank Application by DBS which is through BI-FAST.

The benefits of using BI-FAST:

  • Real-time online Fund Transfer.

  • Free of charge.

  • Transaction limit up to IDR100.000.000 (one hundred million Rupiah) per transaction and IDR250.000.000 (two hundred fifty million Rupiah) per day.

Steps to transfer using BI-FAST in digibank by DBS Application:

  1. Login to digibank by DBS Application.

  2. Select "Transfer Rupiah" at home page.

  3. Input Rupiah transfer recipient detail. BI-FAST transfer method will be automatically linked if the destination bank is registered as BI-FAST participant.

  4. Click "Lanjut", then enter password
  5. Transfer transaction confirmation

Should you have further questions, please contact DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
DBS Indonesia Branches Operational Hours Resume Normally

DBS Indonesia Branches Operational Hours Resume Normally

We would like to inform you that effective on 2 June 2022, Bank DBS Indonesia branches operational hours will resume normally from 8.30 AM - 3.30 PM (local time) with cut off time for following transaction:

Type of transaction

Cut-off time (WIB)

Cheque clearing

10 a.m

 

Note:

For DBS BSD Branch, the cut-off time: 9.30 a.m

Fund transfer through National Clearing System

12 p.m

Fund transfer through Real Time Gross System

12 p.m

Outward Telegraphic Transfer

12 p.m

Tax Payment

1 p.m

For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.

For more information, please contact Your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).

DBS Indonesia Branches Operational Hours

DBS Indonesia Branches Operational Hours Resume Normally

We would like to inform you that effective on 2 June 2022, Bank DBS Indonesia branches operational hours will resume normally from 8.30 AM - 3.30 PM (local time) with cut off time for following transaction:

Type of transaction

Cut-off time (local time)

Cheque clearing

10 a.m

 

Note:

For DBS BSD Branch, the cut-off time: 9.30 a.m

Fund transfer through National Clearing System

12 p.m

Fund transfer through Real Time Gross System

12 p.m

Outward Telegraphic Transfer

12 p.m

Tax Payment

1 p.m

For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.

For more information, please contact Your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).

Information on the Implementation of Stamp Duty Mutual Fund

Information on the Implementation of Stamp Duty on Mutual Fund Transaction Confirmation Documents - Effective 1 August 2022

Dear Valued Customer,

Refers to the following regulation:

  • Law No. 10 of 2020 concerning Stamp Duty ("Stamp Duty Law");

  • Government Regulation ("PP") No. 3 of 2022 concerning the Provision of Exemption and Imposition of Stamp Duty Facilities;

  • Regulation of the Minister of Finance ("PMK") Numbers 133 and 134 of 2021 concerning Stamp Duty; and

  • Letter from the Directorate General of Taxes Number S-143/PBM/PJ/2022 dated February 22, 2022 regarding Letter of Determination of KSEI as Stamp Duty Collector since March 1, 2022

In which it is stated that there is a stamp duty fee on the confirmation document of the Mutual Fund transaction. The stamp duty fee applies to the total accumulated value of Mutual Fund transactions above IDR10 million per day at all Mutual Fund Selling Agents (APERD).

The Customer as the Participation Unit Holder ("PUP")/Investor to bear the stamp duty fee for this Mutual Fund transaction confirmation document. The application of stamp duty fees to the Customer will be implemented for Mutual Fund transactions starting on August 1, 2022 and the debiting of stamp duty fees will be carried out starting September 2022.

The calculation of the stamp duty fee is calculated proportionally by KSEI as the collector appointed by the Directorate General of Taxes based on the number of consolidated transactions of all APERDs carried out by the Mutual Fund PUP on a daily basis, a maximum of IDR10,000 per day.

The types of transactions subject to stamp duty include Subscription, Redemption, Switch-in, Switch-out, Reinvestment, Liquidation, Unit Adjustment and/or other types of transactions as determined by the Financial Services Authority (OJK).

Simulation of the calculation of stamp duty charges:

Tanggal
Transaksi

Tipe
Transaksi

SID
No.

Nama

Kode
Produk

Kode
APERD

Nominal Transaksi (Rp)

Biaya Bea
Meterai (Rp)

20220807

Subscription

IDD1

Andi

RD EQ

Bank ABC

20,000,000

2,500

20220807

Redemption

IDD1

Andi

RD MM

Fintech ABC

30,000,000

2,500

20220807

Subscription

IDD1

Andi

RD MM

Bank 123

30,000,000

2,500

20220807

Redemption

IDD1

Andi

RD MM

DBS Indonesia

90,000,000

2,500

20220807

Subscription

IDD2

Dwi

RD FI

DBS Indonesia

50,000,000

10,000

20220807

Subscription

IDD3

Joko

RD EQ

Fintech ZYZ

5,000,000

3,333

20220807

Switch-In

IDD3

Joko

RD FI

DBS Indonesia

6,000,000

3,333

20220807

Switch-Out

IDD3

Joko

RD MM

DBS Indonesia

6,000,000

3,333

Based on the simulation example above, the stamp duty fees that will be debited by Bank DBS Indonesia in the following month (September 2022):

  • Customer Andi: IDR2,500,-

  • Customer Dwi: IDR10,000,-

  • Customer Joko: IDR6,666,-

Fees will be debited from the Customer’s savings account at Bank DBS Indonesia which is linked to the Investment Account with the debit description "Biaya Meterai Konfirmasi Transaksi Reksa Dana MMM-YY"


Information on the Implementation of Stamp Duty on Bond

Information on the Implementation of Stamp Duty on Bond Transaction Confirmation Documents - Effective 1 August 2022

Dear Valued Customer,

Refers to the following regulation:

Government Regulation ("PP") No. 3 of 2022 concerning the Provision of Exemption and Imposition of Stamp Duty Facilities; Regulation of the Minister of Finance ("PMK") Numbers 133 and 134 of 2021 concerning Stamp Duty;

In which it is stated that there is a stamp duty fee on the confirmation document of the Bond transaction of the value Bond transactions above IDR 10 million.

The Customer as the Investor to bear the stamp duty fee for this Bond transaction confirmation document. The application of stamp duty fees to the Customer will be implemented for Bond transactions starting on August 1, 2022 and the debiting of stamp duty fees will be carried out starting September 2022.

The types of transactions subject to stamp duty include Subscription and Redemption and/or other types of transactions at the Bond trading confirmation. 

Simulation of the calculation of stamp duty charges:

Tanggal
Transaksi

Tipe
Transaksi

SID
No.

Nama

Kode
Produk

Nominal Transaksi (Rp)

Biaya Bea
Meterai (Rp)

7 Agustus’22

Beli

IDD1

Andi

FR089

7,000,000

10,000

7 Agustus’22

Jual

IDD1

Andi

FR065

5,000,000

7 Agustus’22

Beli

IDD2

Roy

FR089

7,000,000

-

20 Agustus’22

Beli

IDD3

Alex

SR017

20,000,000

-

Based on the simulation example above, the stamp duty fees that will be debited by Bank DBS Indonesia in the following month (September 2022):

  • Customer ino. Andi: Rp10.000,-
    Total amount Bond transaction in secondary market > Rp 10juta, that Customer will be charged stamp duty by Bank DBS Indonesia = Rp10.000,-

  • Customer ino. Roy:
    Total amount Bond transaction in secondary market < Rp 10juta, that Customer shall not be charged stamp duty cost.

  • Customer ino. Alex:
    The Customer shall not be charged stamp duty because the Customer buys SR017 in IPO (not in secondary market).

Fees will be debited from the Customer’s savings account at Bank DBS Indonesia which is linked to the Investment Account with the debit description "Biaya Meterai Konfirmasi Transaksi Obligasi Pasar Sekunder MMM-YY"

Note:
Customer transaction detail cab be seen at Digibank applications. 


Terms and Conditions for Opening and Managing Account

Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia

New and Amendment of Terms and Conditions on the document of Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia which will be effective as of 5-July-2022 are as follow:

  1. Add definition regarding with Green Savings Account on Section A Article 1.

  2. Add definition regarding with Multi Currency Account on Section A Article 1.

  3. Add definition regarding Structured Product on Section A Article 1.

  4. Add terms and conditions regarding Green Savings Account on Section C Article 4.

  5. Add terms and conditions regarding Multi Currency Account on Section C Article 3.

  6. Add terms and conditions regarding Products of Other Parties on Section C Article 7a.

  7. Add terms and conditions regarding Structured Product on Section C Article 8.

  8. Changes on the terms and conditions regarding Instruction Authorization via Telephone on Section D Article 1.2.

  9. Changes on the terms and conditions regarding Instruction Authorization via Email on Section D Article 1.3.

  10. Add terms and conditions regarding General Terms Regarding ATM and DBS Debit Card on Section D Article 5a.

Click here to view the Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia.

Notification of Bank DBS Indonesia Branches Operational

Notification of Bank DBS Indonesia Branches Operational and Monthly Statement Delivery

We would like to inform You that due to Eid Mubarak 1443 H public holiday and mass leave in Indonesia, Bank DBS Indonesia branches will be closed from 29 April - 6 May 2022 and will be operated on 9 May 2022 from 9 a.m. to 2.30 p.m. We would also like to inform You that  the process of delivering Your monthly combined statement April 2022 will experience delays.

E-Statement April 2022 will be sent to the Customer’s registered email address on the 3rd (third) week of May 2022 (applicable for the Customer who has registered e-Statement facility). The Customer could access e-Statement fast, easy and safe through digibank by DBS Application.

Please ensure that Your registered email address and handphone number in Bank DBS Indonesia is updated to perform the registration of digibank by DBS Application. For email address and handphone number registration and/or updates, please contact Your Relationship Manager.

For hardcopy Monthly Combined Statement will takes delivery times as follow:

  • Jabodetabek: 5 working days

  • Non - Jabodetabek: 8 working days

Should you have further question, please contact DBSI Customer Centre at  1500-327 or +6221-298-52800 (from overseas).

Changes in VAT for Mutual Fund Transaction Fees

Changes in VAT for Mutual Fund Transaction and Safe Deposit Box Rental Fees - Effective April 1st 2022

Dear Valued Customer, 

Referring to Law No. 7 of 2021 concerning Harmonization of Tax Regulations, it is stated in Chapter IV- Value Added Tax - article 7 paragraph (1) Value Added Tax Rates are:

  1. 11% (eleven percent) which will take effect on 1 April 2022;

  2. 12% (twelve percent) which will take effect no later than 1 January 2025

Based on this regulation, effective 1 April 2022, Mutual Fund transaction fees debited from customer accounts and Safe Deposit Box Rental Fees will be subject to 11% VAT.

The arrangement for implementation of 11% Value Added Tax ("VAT") is as follows:

  1. For transaction through Branch:

    Transaction Type

    Transaction Date

    Transaction Fee Debit Date

    VAT

    Subscription

    31-Mar-22

    31-Mar-22

    10%

    Switching

    31-Mar-22

    01-Apr-22

    11%

    Redemption

    31-Mar-22

    01-Apr-22

    11%

  2. For transaction through digibank by DBS Application:

    Transaction Type

    Transaction Date

    Input Time

    Transaction Fee Debit Date

    VAT

    Subscription

    31-Mar-22

    Before 13.00 WIB

    31-Mar-22

    10%

    31-Mar-22

    After 13.00 WIB

    01-Apr-22

    11%

    Switching

    30-Mar-22

    After 13.00 WIB

    01-Apr-22

    11%

    31-Mar-22

    Before 13.00 WIB

    01-Apr-22

    11%

    31-Mar-22

    After 13.00 WIB

    01-Apr-22

    11%

Please note the following things regarding VAT of Mutual Fund transactions through digibank by DBS Application:

  • For Switching transactions inputted on 30 March 2022 after 13.00 WIB and inputted on 31 March 2022 before 13.00 WIB, the "Verification" page will still display the VAT percentage of 10%. However, when Switching transaction fee debited on April 1st the VAT applied will be 11%.

  • For Redemption transaction there is no transaction fee charged to customer’s account, therefore no impact caused by this VAT change.

Safe Deposit Box ("SDB") Rental Fees

DBS Indonesia Bank will adjust debited VAT from 10% to 11% for Safe Deposit Box rental fees with following arrangement for implementation of 11% Value Added Tax:

Size

Rental Fee (per year)

Rental payment period (VAT imposition)

March 2022

01 April 2022 onwards

(%)

IDR

Total

(%)

IDR

Total

SMALL

IDR500,000

10%

 50.000

550.000 

11%

 55.000

555.000 

MEDIUM

IDR750,000

10%

 75.000

825.000 

11%

 82.500

832.500 

LARGE

IDR1,000,000

10%

 100.000

1.100.000 

11%

 110.000

1.110.000 

GRANDE

IDR1,500,000

10%

 150.000

1.650.000 

11%

 165.000

1.665.000 

In relation to SDB rental extension payment period that are due before month April 2022 but the payment is performed on and after month April 2022, then will follow the new VAT provision which is 11%.

SDB Rental Fee Criteria

Size

 

Rental Fee (per year)

Total Relationship Balance

IDR500 mio - < IDR 1 bio

IDR 1 bio - < IDR 5 bio

> IDR 5 bio

SMALL

IDR500,000

 

25% discount, 1 Unit

 

Free of charge, 1 Unit

 

Free of charge

1 Unit

MEDIUM

IDR750,000

LARGE

IDR1,000,000

GRANDE

IDR1,500,000

No discount, 1 Unit

25% discount, 1 Unit

  • Rental Fees are subject to 11% VAT.

  • Key guarantee fee of IDR900,000 borne by customer upfront when opening a Safe Deposit Box.

  • Request for Safe Deposit Box rental based on availability in particular branches.

  • Safe Deposit Box only apply for Treasures customer whose Total Relationship Balance ≥ IDR 500 mio and maximum 1 Safe Deposit Box per customer.

Temporary Closing Schedule Transactions of Reksa Dana

Temporary Closing Schedule Transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar Asia AS ("MAGOLD")

Dear Valued Customer,

Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS ("MAGOLD") product.

Date

Transaction Type

Transaction NAV Date

Settlement Date

25-Jan-22

Purchase

25-Jan-22

26-Jan-22

25-Jan-22

Switching

25-Jan-22

26-Jan-22

25-Jan-22

Resale

25-Jan-22

02-Feb-22

26 Jan – 4 Feb 2022

All transaction

Unable to transact

07-Feb-22

All transaction

Transactions are processed normally


This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from January 26 until February 4, 2022 to celebrate the 2022 Chinese New Year. During that period MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription).

Transaction can be performed on 7 February 2022.

This applicable for transaction channel & all Selling agents.

Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.

Thank you.

Tax Witholding Slip and Bank Reference Letter

Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre

Dear valued Customer,

Thank you for choosing PT Bank DBS Indonesia ("Bank") as your trusted wealth partner, so you can always live with an edge to optimise your wealth confidently.

We would like to inform you that effective on 18 February 2022, DBS Treasures Customer can request Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).

Tax Witholding Slip request covers saving account, current account, fixed deposit and bonds.

Tax Witholding Slip and Bank Reference Letter will be sent through email to the Customer’s registered email address. For hardcopy Bank Reference Letter request, DBS Treasures Customer with total relationship balance below IDR1,000,000,000.- (one billion Rupiah) will be charged with fee of IDR50,000.- (fifty thousand Rupiah).

For more information, please contact DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).
Terms and Conditions Update for Cheque/Bilyet Giro Book

Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation

Hereby, we would like to inform regarding the Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation with detail as follow:

  1. The Customer agrees that charges related to the order of Cheque and/or Bilyet Giro book will be debited from the Customer's Account.

  2. Referring to Bank Indonesia Circular Letter No. 9/13/DASP dated 19 June 2007 as lastly amended with Bank Indonesia Circular Letter No. 18/39/DPSP dated 28 December 2016 regarding National Blacklist Towing Cheque and/or Giro Blank and its attachment:

    1. The Customer agrees that the Customer will be penalized by freezing the usage rights of Cheque and/or Bilyet Giro, and/or the identity shall be listed in National Blacklist (DHN) in the event of withdrawal of a blank Cheque and/or Bilyet Giro which fulfill the criteria of DHN as per prevailing regulation or due to the identity has been listed in DHN by another bank.

    2. The Customer agrees that the Customer is obliged to report the fulfillment of settlement obligation regarding the blank Cheque and/or Bilyet Giro withdrawal in which the fulfillment must be done within 7 (seven) Business Days after the rejection date.

  3. The Customer is required to return the Activation Sheet contained in the Cheque and/or Bilyet Giro book to the Bank before the said Cheque and/or Bilyet Giro is used.

  4. In the condition where the Cheque and/or Bilyet Giro has been used/drawn/cleared without prior activation, the Bank’s Staff will perform callback to the Customer to activate the Cheque/Bilyet Giro book. If the Customer is unable to be contacted, the Bank has the right to activate the Cheque and/or Bilyet Giro book.

  5. After the Cheque and/or Bilyet Giro book is received by the Customer directly or through of Power of Attorney to the appointed party, the Customer is fully responsible for the use of the said Cheque/Bilyet Giro book.

Effective December 15th, 2021, orders for Cheque and/or Bilyet Giro book must  use the Cheque/Giro book Request Form which You can get here. The order sheet in the Cheque and/or Bilyet Giro book is no longer valid.

For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).

Change of DBS Debit card cash withdrawal limit

Change of DBS Debit card cash withdrawal limit

In accordance with Undang-Undang No. 23 of 1999 and Bank Indonesia Regulation No. 22/7/PBI/2020 and Bank Indonesia Circular No. 17/51/DKSP, the temporary adjustment of the maximum nominal value of funds for cash withdrawals through ATM machines is as follows:

  1. Increase the maximum nominal value of funds for withdrawals through ATM machines from IDR15,000,000 (fifteen million Rupiah) to IDR20,000,000 (twenty million Rupiah) per account within 1 (one) day for ATMs with using chip technology.

  2. Adjustment of the maximum nominal value of funds for cash withdrawals through ATM machines is valid from temporarily 12 July 2021 to 30 September 2021.

    Transaction Type

    Debit Card DBS GPN

    Debit Card DBS Visa Platinum

    Debit Card DBS Treasures Visa Platinum

    Debit Card Treasures Private Client VISA Platinum

    Per Day

    Per Day

    Per Day

    Per Day

    Cash Withdrawals at ATMs with chip technology

    Maximum per account*

    IDR20,000,000

    IDR20,000,000

    IDR20,000,000

    IDR20,000,000

    Maximum per card**

    IDR20,000,000

    IDR25,000,000

    IDR50,000,000

    IDR100,000,000

    * The maximum limit for cash withdrawals and interbank transfers refers to the applicable Bank Indonesia regulations. If one account is connected to more than one DBS Debit Card, the maximum transaction limit will be accumulated.
    ** Only valid if the Customer has more than one account connected to the DBS Debit Card.

As for cash withdrawals through ATM machines that use magnetic stripe technology still cannot be done to protect Bank DBS Indonesia Customers from data theft (skimming) by irresponsible parties.

Please see below locations of DBS Indonesia ATM:

ATM

Location

ATM DBS Tower

DBS Bank Tower, Lobby Floor Ciputra World 1 Jl. Prof. Dr. Satrio Kav. 3 - 5 Jakarta 12940

Tel: +62-21-2988-5000

Fax: +62-21-2988-5498

ATM DBSI Ir. Juanda

Jl. Ir. H Juanda No.23-24 Kebon Kelapa, Gambir Jakarta Pusat 10120

10120

Tel: +62-21-30432400

Fax: +62-21-3820865

ATM DBSI Kelapa Gading

Ruko Kelapa Gading Komplek Inkopal Blok C No. 1 - 3 Jl. Boulevard Barat, Kelapa Gading Jakarta Utara

14240

Tel: +62-021–30482800

Fax: +62-21-2453 5789

ATM DBSI Kemang Raya

Jl Kemang Raya no 2, Jakarta Selatan

12730

Tel: +62-21-30051750 / 3005179

Fax: +62-21-6231 1301

ATM DBSi Palembang

Jln. Letkol Iskandar No. 761 unit 3-4 Palembang, Sumatera Selatan 30124

Tel: +62-711 361899

Fax: +62-711 377855

ATM DBSI Puri

Komplek Ruko Grand Puri Niaga Blok K6 No. 1C & 1D Kembangan Jakarta Barat, 11610

11610

Tel: +62-21-5835 3337

Fax: +62-21-5835 3557

Bank DBS Indonesia Kemayoran

Gedung Citra Tower, Jalan Benyamin Suaeb, Kav A6, Kemayoran Jakarta 10630

10630

Tel: +62216542499

Fax: +62216542466

DBSI Balikpapan

Jl Jend. Sudirman No. 347 Balikpapan Kalimantan Timur

76114

Tel: +62-542 441944

Fax: +62-542 441940

DBSI Bandung Djuanda

Jl. Ir. Juanda No. 7-9 Bandung 40116

40116

Tel: +62-22-3000-3700

Fax: +62-22-426 1130

DBSI Bandung Jawa

Jl. Jawa No. 1 Bandung Jawa Barat

40117

Tel: +6222-3002 3500

Fax: +62-22-423 2883

DBSI Bumi Serpong Damai

Komplek Ruko Bidex, Blok C No. 5-6, Jl. Pahlawan Seribu, Serpong, Tangerang Selatan, Banten

15318

Tel: +62-21-537 5505

Fax: +62-21-537 5436

DBSI Capital Place

Gedung Capital Place, 16th Floor Jl. Jend. Gatot Subroto Kav. 18 Jakarta 12710

Jakarta 12710

Tel: +62-21-3118-3688

Fax: +62-21-3118-3699

DBSI Denpasar

Jl Teuku Umar No 10 Blok A1-A3 Denpasar

80114

Tel: +62-361-3010400

Fax: +62-361-224 221

DBSI Makassar

Jl. Haji Bau No. 36

90125

Tel: +62-411-879 279

Fax: +62-411-879 280

DBSI Manado

Kawasan Ruko Megamas Blok 1 C1 No 1 Jl. Piere Tendean Kota Manado 95111

95111

Tel: +62-431-6002700

Fax: +62-431-859 880

DBSI Mangga Dua

Mangga Dua Square, Blok H Nomor 8 & 9, Jl. Gunung Sahari Raya , Jakarta Utara - 14430

14430

Tel: +62-21-30051750/30051793

Fax: +62-21-6231 1301

DBSI Medan Diponegoro

West Plaza Building, Ground Floor, Jl. Diponegoro No. 16 Medan, Sumatera Utara 20112

20112

Tel: +62-061-452 7011

Fax: +62-61-452 7611

DBSI Medan Imam Bonjol

Jl. Imam Bonjol No. 26 A Medan, Sumatera Utara 20152

Tel: +62-61-30014900

Fax: +62-61-414 5488

DBSI Pantai Indah Kapuk

Ruko Metro Broadway Blok 8CA, Jalan Pantai Indah Utara 2

14460

Tel: +62-21-3049 5288

Fax: +62-21-3049 5299

DBSI Pekanbaru

Jl. Jend Sudirman No. 174 D-E, Pekanbaru

28282

Tel: +62-761–9000100

Fax: +62-761-839 188

DBSI Permata Hijau

Kantor Emerald No. 23 - 24, Grand Itc Permata Hijau, Jl. Letjen Soepono, Arteri Permata Hijau

12210

Tel: +62-21-5366 4471

Fax: +62-21-5366 4470

DBSI Pluit

DBSI Pluit, Ruko Pluit Village Blok MG No. 40 - 41, Jl Pluit Indah Raya, Pluit ,Jakarta Utara 14450

14450

Tel: +62-21-30450450

Fax: +62-21-6683769

DBSI Pontianak

DBSI Pontianak, Jl. Ahmad Yani No.32 A-B Pontianak, Kalimantan Barat 78121

78121

Tel: +62-561-745 300

Fax: +62-561-745 505

DBSI Samarinda

Jalan Awang Long No. 22, Samarinda

75121

Tel: +62-541-746 288

Fax: +62-541-746 658

DBSI Semarang

Jl. Pandanaran 46 Semarang

50134

Tel: +62-24-3300 8200

Fax: +62-24-845 6719, 845 5009

DBSI Solo

Jl. Slamet Riyadi No.73, B-D, Surakarta

57112

Tel: +62-271 3006600

Fax: +62-271 3006640

DBSI Surabaya Galaxy

Ruko Mega Galaxy, Jl.Kertajaya Indah Timur 14C No 1 & 2 Surabaya Jawa Timur 60116

60116

Tel: +62-31-5912778

Fax: +62-31-5912779

DBSI Surabaya Pemuda

Jl. Pemuda No.54 Embong Kaliasin Genteng Kota SBY Jawa Timur 60271 Indonesia

Tel: +62-31-600 10900

Fax: +62-31-531 0277

DBSI Surabaya Sungkono

Jl. Mayjen Sungkono 91 Surabaya, Jawa Timur 60189

60189

Tel: +62-31-6003 9299

Fax: +62-31-6003 9277

DBSI Tomang

Total Building, Ground Floor, Jl. Letjen S. Parman Kav. 106A, Tomang

11440

Tel: +62-21-2556 6255

Fax: +62-21-2556 6222

Treasures Centre at Pondok Indah

Jl. Sultan Iskandar Muda Kav V-Ta, Pondok Indah, Jakarta 12310

Tel: +62-21–30488900

Fax: +62-21-2758-6698

Announcement of Termination of US Dollar Bank Draft, Change of Stamp Duty Fees, and Interest Rates Adjustment

Announcement of Termination of US Dollar Bank Draft, Change of Stamp Duty Fees, and Interest Rates Adjustment

Dear valued customers,
Effective on 01 January 2021, there are adjustments of interest rates along with the termination of US Dollar bank draft as follow:

  1. Termination of US Dollar Bank Draft
    The Bank Draft issuance service in US Dollar is no longer available.
  2. Adjustments of Savings Account & Current Account Interest Rates
    • Local Currency
    • Foreign Currencies
  3. Adjustment of Tabungan Maxi Interest Rate with the progressive method
  4. Changes of stamp duty tariff and terms of use
    • Change of stamp duty tariff to IDR 10,000 for documents with a nominal value of more than IDR 5,000,000
    • Existing stamp duties can be used until 01 January 2022 with a minimum total stamp tariff of IDR 9,000

For more information, please contact your Relationship Manager.



Announcement Cheque/Current Stamp Duty

Announcement Cheque/Current Stamp Duty

In accordance with Law No. 10 of 2020 concerning Stamp Duty, please see below adjustment to the Stamp Duty rate:

  • As of January 1, 2021, the applicable Stamp Duty is one tariff, which is Rp. 10.000,-

  • The remaining Rp3.000,- and Rp6.000,- stamps can still be used until December 31, 2021, provided that the affixed stamp duty on the Document is at least Rp9.000,-

  • Monthly Account Statement/ Movement of Account Balance will not be subject to Stamp Duty.

In accordance with the Regulation of the Director General of Taxes No. PER-01/PJ/2021 concerning Procedures for Settlement of the Difference of Less Stamp Duty Payable on Documents in the form of Checks and Bilyet Giro and Circular Letter of the Director General of Taxes No. SE-01/PJ/2021 concerning Instructions for Applying Stamp Proof of Payment of the Difference of Less Stamp Duty as of January 8, 2021, for Checks and Bilyet Giro, the following conditions apply:

  1. Old Checkbooks and Bilyet Giro with Stamp Duty of Rp3.000,- per sheet can still be used for transactions and the fee rate per book is fixed at Rp125.000,-

  2. Checks and Bilyet Giro that still carry a Stamp Duty of Rp3.000,- per sheet can still be used whether withdrawn from the Branch or clearing from other banks:

    • Customers not to add stamp duty on the Cheques and Bilyet Giro sheets to settle the shortage of Stamp Duty on the Checks and Bilyet Giro.

    • For Checks and Bilyet Giro that are already in circulation, the shortage of Stamp Duty of Rp7.000,- per sheet will be debited from the Customer's account at the time of withdrawal*, then deposited by the Bank to the State Treasury.

    • The Customer is required to ensure that the funds available in the Account are sufficient for the payment of the Check and Bilyet Giro process and the settlement of Stamp Duty.

  3. To order new Check and Bilyet Giro book with Stamp Duty of Rp10.000,- per sheet, a fee per book of Rp300.000,- will be charged.

The Bank will debit the accumulated shortage of Stamp Duty of Rp7.000,- per sheet on the Checks and Bilyet Giro that have been cleared from Customer's account for the period January - June 2021 starting 1 July 2021. Going forward, Bank will debit shortage of Stamp Duty per withdrawal transaction.

Announcement for Interest CASA adjustment 01 July 2020

Announcement for Interest CASA adjustment 01 July 2020

Here with we inform You that effective from 1 July 2020, the interest rate for Your AUD and USD Saving Accounts have changed. Increase Your balance to get the maximum interest. Please see the following information for the interest rate of AUD and USD Saving Accounts

Announcements for Changes to the Savings and Current Account Interest Calculation Method and Changes in Foreign Currency Savings Interest

Announcements for Changes to the Savings and Current Account Interest Calculation Method and Changes in Foreign Currency Savings Interest

Dear valued customer,

Hereby we inform that effective March 1, 2020, the interest calculation method for your savings and current accounts, as well as the interest rates for foreign currency savings and current accounts will change

Continue to increase your balance to get the maximum interest rate. Here we submit an example of the calculation of savings and current accounts interest rates, as well as interest rates on savings and current accounts in foreign currencies that will apply:

Example of new interest calculation:

End of day balance for Regular Savings Account customer Rp 1,000,000,000, then the calculation of interest on Regular Savings Account for 1 day are as follows:

Foreign currencies Savings and Current accounts interest rate that will apply

Thank you.
PT Bank DBS Indonesia