DBS Debit Card for E-commerce



Now you can use DBS Debit Card for e-commerce transaction at 3D Secure/Verified by VISA (VbV) merchants.


E-commerce is one of debit card’s transaction features offered by PT Bank DBS Indonesia (“Bank DBS Indonesia”) that enables you to purchase through online merchants or websites by keying in information that provided on your DBS Debit Card.

Detil Informasi

  • Convenience

Enjoy the convenience of shopping with DBS Debit Card at many 3D Secure/Verified by VISA (VbV) merchants. To enjoy the e-commerce feature, you have to key in following information which is derived from your DBS Debit Card:

  • your DBS Debit Card number
  • your DBS Debit Card expiry month and year
  • 3 digit CVV which is placed on the back of your DBS Debit Card

 

  • Security
Your e-commerce transaction will be more secure as it will be processed through authentication system with One Time Password (OTP) technology. Confidential authentication code (One Time Password/OTP) in 6 (six) digit will be sent to your mobile number that is registered in Bank DBS Indonesia’s system.

Following are steps by steps on how to make an e-commerce transaction with your DBS Debit Card:

Notes:

  • System will send another authentication code (One Time Password/OTP) every time you make a new transaction or request to resend authentication code (One Time Password/OTP).
  • You have maximum 3 attempts to input the authentication code (One Time Password/OTP).
  • If you input wrong authentication code (One Time Password/OTP) more than 3 times, your e-commerce feature on your DBS Debit Card will be blocked.
  • To unblock or re-activate the feature, you must call Bank DBS Indonesia’s Customer Centre 1500 327 or +6221 298 52800 (from overseas).
  • When your e-commerce feature has been re-activated, you can immediately make an e-commerce transaction again.

Maximum limit for e-commerce transactions at 3D Secure/Verified by VISA (VbV) merchants will be the same with purchase transaction limit, as follows:

  • IDR 25,000,000 per card per day for DBS Visa Platinum Debit Card
  • IDR 50,000,000 per card per day for DBS Treasures Visa Platinum Debit Card

 

Notes:  

  • The definition of purchase transaction limit is an accumulation of online/e-commerce transaction and POS transaction through EDC machine.
  • Some merchants may have different terms and conditions with Bank DBS Indonesia’s, about the maximum e-commerce transaction limit with debit card payment.
  • To have the e-commerce feature, you don’t need to submit a special request to Bank DBS Indonesia. All DBS Debit Cards which have been issued will automatically have the e-commerce feature inside it. This is applied for both card types: DBS Visa Platinum Debit Card and DBS Treasures Visa Platinum Debit Card.

Notes:   If you are new to DBS Debit Card and you just have your DBS Debit Card on the D-day, the e-commerce feature can only be enjoyed on the next Bank DBS Indonesia’s business day since your DBS Debit Card is being activated.

  • Make sure your DBS Debit Card is in the active condition and your mobile number has been registered in Bank DBS Indonesia’s system.

Notes:   When you have a new mobile number and you request to update your mobile   number in Bank DBS Indonesia’s system on the D-day, the delivery of   authentication code (One Time Password/OTP) will be successfully sent to   your new mobile number on the next Bank DBS Indonesia’s business day. On   the D-day, authentication code (One Time Password/OTP) will still be sent to   your mobile number which previously registered in Bank DBS Indonesia’s   system (if it’s in the active condition).