Bank DBS Indonesia named 'Best Bank for ESG' by Euromoney, reaffirms position as trusted advisor
Indonesia, 12 Aug 2024 - As a purpose-driven bank, Bank DBS Indonesia is committed to advancing the sustainability agenda, especially in the area of sustainable financing. Throughout 2023, around Rp6.1 trillion in sustainable funds were channeled to various environmental, social, and governance (ESG)-based strategic projects to encourage industries to transition towards a green economy. The bank has received multiple awards, both domestically and internationally, in recognition of its achievement. Recently, Bank DBS Indonesia received an award at Euromoney’s Awards for Excellence 2024 in the category of “Best Bank for ESG in Indonesia”. In addition, Bank DBS Indonesia also won the 2024 Katadata Green Initiatives Awards in the Finance category for a third consecutive year.
Head of Institutional Banking Group at PT Bank DBS Indonesia
Kunardy Lie
stated, "We are proud and honoured to receive this award, which proves Bank DBS Indonesia's commitment to going the extra mile to provide joyful and comprehensive banking services for customers. We recognise that transitioning to greener operations requires commitment, funding, and a reliable partner. This is where Bank DBS Indonesia comes in as a trusted advisor for sustainable financing for companies that need assistance, advocacy, as well as market and regulatory insights."
Through its Institutional Banking Group (IBG) unit, Bank DBS Indonesia builds customer trust as a trusted advisor for sustainable financing for companies that want to transition to green energy with various financial solutions such as sustainable loans, sustainability-linked bonds, and transition financing in several growth sectors such as real estate, the electric vehicle (EV) ecosystem, infrastructure, and renewable energy. Through its sustainable finance services, Bank DBS Indonesia in 2023 provided financing for, among others, PT Sarana Multi Infrastruktur (PT SMI) to fund sustainable infrastructure projects in Indonesia; PT Indomobil Sukses Internasional to support the acceleration of the purchase of electric vehicles that emit less carbon dioxide, thus supporting the realisation of the green economy; and to PT TBS Energi Utama Tbk to finance the acquisition of Asia Medical Enviro Services, a startup company and the largest provider of medical waste treatment services in Singapore.
In addition, in the first semester of 2024, Bank DBS Indonesia provided several sustainable financing facilities for, among others:
PT Permodalan Nasional Madani (PT PNM),
which received
Rp1 trillion worth of financing for the MEKAAR (Membina Ekonomi Keluarga Sejahtera) programme. Through this financing, Bank DBS Indonesia supports the growth of micro, small, and medium enterprises (MSMEs) in Indonesia, particularly MSMEs led by women entrepreneurs.
PT Indo-Rama Synthetics Tbk
, which received USD10 million worth of financing to support its sustainability agenda. The funding from Bank DBS Indonesia will be used to finance the development of infrastructure that will connect the factory complex with the national grid as part of energy transition and to improve energy efficiency.
PT Kaer Investments Indonesia
, which received Bank DBS Indonesia’s support for the growth of the Cooling as a Service business model used to accelerate the transition to low-carbon cooling offered by Kaer.
Service Digitalisation to Optimise Engagement
To provide a joyful banking experience for customers in accordance with the 'Live more, Bank less' principle, Bank DBS Indonesia also builds customer trust by improving the digitalisation of services. This includes the digibank by DBS application, which makes it easy for customers to perform transactions 24/7 and is supported by Artificial Intelligence-based facilities such as the Live Chat feature that supports customer service.
The technological innovations developed by Bank DBS Indonesia have earned the bank several awards in Infobank Digital Brand Recognition 2024 that covers several categories, such as The Best Bank with Digital Services - KBMI 2; 2nd Best Conventional Commercial Bank 2024 - KBMI 2; and five other categories. In addition, Bank DBS Indonesia was named The 1st Best – Chatbot; The 1st Best - Live Chat; The 2nd Best - Call Center; The 2nd Best Overall Best Digital Service in Excellent Service; and two other categories in the Infobank Best Bank in Service Excellence 2024 award.
Internally, digitisation services were optimised to provide a pleasant working experience for employees, including by developing a technology-based employee training method that allows them to participate from anywhere, anytime. Bank DBS Indonesia recently received a prestigious international award at HR Asia Awards 2024 as “Best Companies to Work for in Asia”, as well as an award at SWA HR Excellence Awards 2024 in the categories of Learning & Development (L&D) and Knowledge Management with a 'Very Good' score; HR Digitisation & People Analytics with an 'Excellent' score; and Wellbeing Management with an 'Excellent' score.
The multiple awards it has received have further reaffirmed Bank DBS Indonesia’s belief in its role as a facilitator to support customers' journey to achieve their goals while enhancing the 'spark' that exists in every employee involved, to continue to encourage employees to make a positive impact. 'Trust Your Spark' is Bank DBS Indonesia's latest campaign launched in July 2024, aimed at igniting and empowering the 'spark' within everyone so that they can pursue their dreams and aspirations without hesitation. This campaign is an extension of the 'Live more, Bank less' spirit that has been Bank DBS Indonesia's commitment to providing customers with a pleasant banking experience, allowing them to live a more meaningful life (Live more), without the hassle of banking (Bank less).
For more information about the 'Trust Your Spark' campaign and Bank DBS Indonesia, visit Instagram @dbsbankid and
go.dbs.com/id-trustyourspark
.
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank’s “AA-” and “Aa1” credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named
“World’s Best Bank”
by Global Finance,
“World’s Best Bank”
by Euromoney and
“Global Bank of the Year”
by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named
“World’s Best Digital Bank
” by Euromoney and the world’s “
Most Innovative in Digital Banking”
by The Banker. In addition, DBS has been accorded the
“Safest Bank in Asia
“ award by Global Finance for 15 consecutive years from 2009 to 2023. DBS Indonesia is ranked second in the top as
World’s Best Bank in Indonesia
for three consecutive years from 2020 to 2022.
Established in 1989 as part of the Singapore-based DBS Group, PT Bank DBS Indonesia (Bank DBS Indonesia) is one of the banks with the longest history in Asia. Currently operating 1 Head Office, 13 Branch Offices, 16 Assistant Offices and 4 Functional Offices and 3,011 active employees in 15 Major Cities in Indonesia, Bank DBS Indonesia provides comprehensive banking services in the corporate, SME and consumer banking segments that focuses on the customer experience to 'Live more, Bank less'. We also see a purpose beyond banking and are committed to supporting our customers, employees and the community towards a sustainable future.
PT Bank DBS Indonesia
is licensed and supervised by The Indonesian Financial Services Authority (OJK), and an insured member of Indonesia Deposit Insurance Corporation (LPS).
DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting businesses for impact: enterprises with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping underserved communities with future-ready skills and helping them to build food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit
www.dbs.com
.
DBS Bank Ltd | 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3,
Singapore 018982 | Co. Reg. No. 196800306E
Tel: 65.6878 8888 | www.dbs.com
