2003 2002¹ 2001
PROFIT AND LOSS ($ millions)      
Operating profit 1,386 1,473 1,291
Net profit attributable to members (NPAM) 1,025 1,097 997
NPAM excluding goodwill amortisation 1,455 1,375 1,130
BALANCE SHEET ($ millions)      
Total assets 159,595 149,445 151,462
Customer loans 64,335 60,709 68,208
Customer deposits 108,041 101,315 106,771
Total shareholders' funds 14,896 14,237 13,613
PER ORDINARY SHARE ($)    
Basic earnings 0.68 0.74 0.78
Basic earnings excluding goodwill amortisation 0.98 0.93 0.89
Gross dividend 0.30 0.30 0.30
Net assets backing 9.75 9.30 8.98
SELECTED RATIOS (%)      
Return on average total shareholders' funds 7.04 7.94 8.81
Return on average total shareholders' funds (excluding goodwill amortisation) 9.99 9.95 9.99
Operating expenses as % of income before operating expenses 43.9 44.6 48.9
Capital adequacy      
Tier I 10.5 10.3 12.2
Total 15.1 15.5 17.4
¹ Figures for 2002 have been restated to reflect the changes in accounting policy as detailed in Note 2.2 to the financial statements.
 
           
     
2003: $1,025 million (-6.6%)
2002¹: $1,097 million
Income Before Operating Express
2003: $4,198 million (+1.3%)
2002¹: $4,146 million
Net Interest Income
2003: $2,375 million (-10.2%)
2002¹: $2,645 million
2003: $1,025 million (-6.6%)
2002¹: $1,097 million

Ratio of Operating Expenses to
Income Before Operating Expenses*

2003: 43.9% (-0.7 percentage points)
2002¹: 44.6%

* Excluding goodwill amortisation

Non-Interest Income
2003: $1,823 million (+21.5%)
2002¹: $1,501 million

           
     
Total Shareholders’ Funds
2003: $14.9 billion (+4.9%)
2002¹: $14.2 billion
Total Shareholders’ Funds
2003: $159.6 billion (+6.8%)
2002¹: $149.4 billion
Total (Tier I & II)
2003: 15.1%
2002¹: 15.5%

ROE*
2003: 9.99% (+0.04 percentage points)
2002¹: 9.95%

*Excluding goodwill amortisation

ROE*
2003: 0.94% (+0.03 percentage points)
2002¹: 0.91%

*Excluding goodwill amortisation

Tier I
2003: 10.5%
2002¹: 10.3%
 
¹ Figures for 2002 have been restated to reflect the change in accounting policy as detailed in Note 2.2 to the financial statements.