David Gledhill is Group Chief Information Officer, as well as Head of Group Technology & Operations at DBS Bank, a leading Asian bank and “World’s Best Digital Bank”.
David brings with him over 25 years of experience in the financial service industry and has spent over 20 years in Asia. Prior to joining DBS in 2008, he worked 20 years at JP Morgan, holding senior regional positions in Technology & Operations.
As Head of Group Technology & Operations at DBS, David manages about 10,000 professionals across the region and is focused on strengthening the bank’s technology and infrastructure platform to drive greater resilience, organisational flexibility and innovation. Executing against DBS’ strategy to be at the forefront of digital transformation, David also plays a lead role in driving the bank’s innovation agenda, which encompasses design thinking, agile methodology, data analytics, fintech partnerships, hackathons etc.
David’s portfolio also includes responsibility for the group’s operations, which is focused on reimagining customer journeys and the way business is supported, so as to make banking simpler and more effortless for customers. He also oversees procurement and real estate initiatives.
David is a Director of Singapore Clearing House Pte Ltd and a member of IBM Advisory Board, as well as a member of National Super Computing Centre Steering Committee. He is also Board Advisor to Singapore Management University (SMU) School of Information Systems. A British citizen, David holds a Bachelor of Science Degree in Computing and Electronics, from the University of Durham in the United Kingdom.
A critical element of Corporate Governance at DBS is an active board and management committee structure that undertakes a careful review of decision making within the Group at various levels.