Total banking convenience a phone call away

Phone Banking gives you the freedom to perform transactions such as Balance Enquiry, Bill Payment, Funds Transfer & Cheque Status Enquiry on your accounts*.

To access Phone Banking, you will need an 8-digit User ID and existing Autophone PIN. For Singapore NRIC holders, your User ID starts with '7', followed by your NRIC number.

Apply for Phone Banking Today!

Click here for an application form and submit it at any DBS/POSB branch. If you have forgotten your Phone Banking PIN /User ID, please submit this form for a new PIN /User ID.

How To Protect Your PIN
Features
Services Available and Transaction Codes
Frequently Asked Questions
Scheduled Maintenance
Terms and Conditions governing use of Electronic Services

DBS Phone Banking User Guide (English)
DBS Phone Banking User Guide (Chinese)
POSB Phone Banking User Guide (English)
POSB Phone Banking User Guide (Chinese)

*Savings, Autosave, S$ Fixed Deposit, CPF Investment and S$ & Foreign Currency Current Account