Section 1 – Changes in Customer Identification Number (Customer ID)

Your Customer ID is the unique number for the bank to identify you and map the various relationships that you hold with us. In the DBS system, this Customer ID is used only in the case of specific correspondences with the bank, and is not used in day-to-day transactions.

  • If you already hold a DBS bank Account, the DBS bank Customer ID will continue without any change post migration
  • For your erstwhile LVB account, please refer to the following change for your new customer ID
    • If you hold an individual account, ‘2L’ will be added as a prefix to your Customer ID
    • If you hold a non-individual account, ‘1L’ will be added as a prefix to your Customer ID. Please refer to the table below for an example

Type of account

Change

Existing Customer ID

New Customer ID

Individual / HUF

The characters 2L will be prefixed to the existing Customer ID

1

2

3

4

5

6

7

8

2

L

1

2

3

4

5

6

7

8

Non-individual

The characters 1L will be prefixed to the existing Customer ID

8

7

6

5

4

3

2

1

1

L

8

7

6

5

4

3

2

1

 

Section 2 – Please note there is no change in your account number

For your convenience, your 16-digit account number will remain the same and there is no change in the IFSC or MICR codes associated to your account.  Therefore you can continue to use the same account number.

However, please ensure that you mention the complete 16-digit account number at the time of any inward transaction into your account. In case the sender (or you, if you are filling any form and providing your account details) omits any digit or mentions any number incorrectly, the amount will not get credited into your account and the incoming payment will get declined. Please ensure that the complete account number including the prefix of 0 is mentioned without any errors.

For instance, if your existing account number is “012233445566778” (which is 16-digits including the 0 in the beginning), the earlier banking system on occasions, permitted the account credit to be done even when 15 digits (“122334455667788”) were mentioned. Post-migration, the funds will get credited to your account only if the complete number “0122334455667788” (with all 16 digits) is mentioned.

Also do take note that all beneficiary and standing instructions will be auto migrated and your existing valid cheques (with DBS IFSC & MICR Code) will continue to be honoured, and there is no action expected from you.

 

Section 3 – Changes in Fixed Deposit account details

The account number of any Fixed Deposit that you hold with us will change from the earlier 16-digit number to a 20-digit number. A suffix of 4 zeroes (0000) followed by 1/2/3 will be added to the end of the existing FD Account number.

Old FD Account Number Format (16 digits)

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

-

X

     

New FD Account Number Format (20 digits)

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

0

0

0

0

X

This system migration brings one more benefit for you – in case your Fixed Deposit is scheduled to mature on a date which is a bank holiday, the proceed of the maturity will be credited on the next working day, and you will be eligible to earn additional interest for the extra day(s).

 

Section 4 – Changes in Fixed Deposit name and terms

For operational ease, we have consolidated our Fixed Deposit product offerings. The old and new fixed deposit names are mentioned below:

Old FD Name

New FD Name

Lakshmi sr. citizens (FD) on maturity

Resident Maturity - Short-Term Deposit

FD others- quarterly interest scheme (old)

Resident Quarterly Payout Deposit

Lakshmi sr. citizens (FD)- quarterly scheme (old)

FD others- quarterly interest scheme

Lakshmi freedom deposit

Auto Saver Deposit

Lakshmi sr. citizens (FD)- quarterly scheme

Resident Quarterly Payout Deposit

Dhana chakra deposits

Resident Quarterly Compounding Deposit

Lakshmi sr. Citizen deposits (DCD)

NRE - DCD scheme

NRO Quarterly Compounding Deposit

NRO - DCD

E-NRE-DCD quarterly cumulative interest

FCNR(b)-DCD (USD) scheme

FCNR Half Yearly Compounding Deposit

FCNR(b)- DCD (GBP) scheme

FCNR(b)- DCD (EURO) scheme

FCNR(b)-DCD (YEN) scheme

FCNR(b)-FD (USD) scheme

FCNR Deposits with Half Yearly Pay Out

FCNR(b)-FD (GBP) scheme

FCNR(b)-DCD (AUD) scheme

FCNR Half Yearly Compounding Deposit

E-FD quarterly interest

Resident Quarterly Payout Deposit

Staff-ex staff-lakshmi freedom dep

Auto saver Deposit

FCNR(b)-DCD (CAD) scheme

FCNR Half Yearly Compounding Deposit

FCNR(b)-DCD (SGD) scheme

E-senior citizen-DCD (quarterly cumulative)

Resident Quarterly Compounding Deposit

E-DCD quarterly cumulative interest

E-senior citizen-FD quarterly int

Resident Quarterly Payout Deposit

Lakshmi lakhpathy RD

Resident Recurring Deposit

Senior citizen recurring deposit

Staff sr. citizen – RD

Staff-ex staff - FD on maturity

Resident Maturity – Staff Deposit

Staff-ex staff - DCD

Resident Quarterly Compounding- Staff Deposit

Ex staff – LSCD (DCD)

Staff e-DCD quarterly cumulative int

E-staff sr. citizen DCD

Staff-ex staff - FD quarterly int

Resident Quarterly Payout – Staff Deposit

Ex STAFF - LSCD (FD) quarterly

E-staff FD - quarterly interest

E-staff sr. citizen FD - quarterly interest

For detailed Terms and Conditions, please click here

Fixed Deposits with cumulative payout can be booked via digibank by DBS; for other Fixed Deposit payout options you may visit your branch.

 

Section 5 – Changes in Mobile & Internet Banking

Your digital banking experience is about to get elevated with digibank by DBS - your digital banking partner. Your erstwhile LVB internet and mobile banking platforms will soon be migrated to digibank by DBS.  Please note that once the migration process is completed, Lakshmi Vilas bank’s internet and mobile banking applications will no longer be accessible. 

The following are pre-requisites to link your LVB bank account on digibank by DBS internet banking or mobile banking app

  • You hold a valid Debit Card and PIN – your existing debit card and PIN (Personal Identification Number) will be valid if the expiry date of your debit card is not before the migration date
  • Your mobile number is registered with us, and a unique mobile number is linked with your Customer ID
  • Your email address and PAN are registered with us which will enable you to retrieve your login credentials in case you forget your login credentials. In case your email ID and PAN are not registered with us, any future requirements for requests may require a personal visit to the branch premises.

In case you need further assistance with the above, please walk into your nearest branch.

Other important changes you need to know about this migration:

  • Post migration to digibank by DBS, you will be able to view and change your daily fund-transfer limit. You will be able to transfer funds within the defined limit of up to Rs. 5 Lakh for Mobile Banking, and up to Rs. 20 Lakh (depending on savings account defined limits) for Internet Banking. The above-mentioned limit is applicable for:
    • Transferring funds to other DBS bank accounts
    • Transferring funds to other bank accounts (IMPS, NEFT, RTGS & UPI)
    • Overseas remittances
    • Payment via the merchant's website 
    • Utility bill payments e.g., DTH, mobile prepaid, electricity, etc
  • Account statements for period before the migration will not be available on digibank by DBS online banking platforms. Please reach out to our contact centre or visit your nearest branch to request for older account statements
  • With digibank by DBS, you will be able to instantly download monthly account e-statements for the period after the migration
  • Your transactions through the digibank by DBS app will be secured by a virtual soft token eliminating the need for OTP (One Time Password) making your online transactions even more secure 
  • The addition of a new payee/biller will be available only through the digibank by DBS app
  • The option to choose the frequency of interest payout for a new fixed deposit would be available only through the branch
  • If you already have a digibank by DBS account, there is no action needed from your side and your existing Lakshmi Vilas Bank Savings Account will automatically migrate under the existing digibank by DBS app profile
 

Section 6 – Changes in Savings Account & Debit Card Terms

Savings Account: The balance requirement for your savings account will change from quarterly to monthly. Non-maintenance of the average balance will attract charges as applicable. 

Please note the change in name and balance requirements of the following accounts. The detailed Schedule of Charges for the various types of savings accounts can be viewed at the links mentioned below:

Old Savings Account Name

New Savings Account Name

MAB / TRV Requirements of the Savings Account

Link for the Schedule of Charges

Lakshmi Savings Star Gold

Savings Plus

MAB Rs. 25,000

https://www.dbs.com/digibank/in/schedule-of-charges.page

SB NRE

NRE Savings Plus

MAB Rs. 25,000

https://www.dbs.com/digibank/in/schedule-of-charges.page

Lakshmi Pravasi NRE SB

NRE Savings Power Plus

MAB Rs. 1,00,000

https://www.dbs.com/digibank/in/schedule-of-charges.page

LVB Crown – NRE SB

NRE Treasures

TRV to be maintained at a minimum Rs. 5 Lac

https://www.dbs.com/in/treasures/savings-account/fees-and-charges.page

SB NRO

NRO Savings Plus

MAB Rs. 25,000

https://www.dbs.com/digibank/in/schedule-of-charges.page

LVB Crown - NRO SB

NRO Treasures

TRV to be maintained at a minimum Rs. 5 Lac

https://www.dbs.com/in/treasures/savings-account/fees-and-charges.page

Lakshmi Titanium savings account

Savings Power Plus

MAB Rs. 1,00,000

https://www.dbs.com/digibank/in/schedule-of-charges.page

Staff ex-staff -savings bank

Savings Special -Staff

NA

https://www.dbs.com/digibank/in/schedule-of-charges.page

LVB Crown savings

Savings Treasures

TRV to be maintained at a minimum Rs. 5 Lac

https://www.dbs.com/in/treasures/savings-account/fees-and-charges.page

LVB Crown staff account

Treasures Staff

NA

https://www.dbs.com/in/treasures/savings-account/fees-and-charges.page

Fi-basic savings bank deposit account

BSBDA

Basic Savings Account

https://www.dbs.com/digibank/in/schedule-of-charges.page

Lakshmi Kissan savings account

BSBDA

Basic Savings Account

https://www.dbs.com/digibank/in/schedule-of-charges.page

MAB – Monthly Average Balance | TRV – Total Relationship Value

Please note that for savings bank account variants not listed above, kindly refer to for detailed schedule of charges.

Debit card: You can continue using your existing Debit Card till the expiry date mentioned on it without any change in the Debit card number, PIN and CVV number.  A fresh Debit Card will be issued to you as per standard practice at the expiry of the existing debit card.

For safety reasons, your existing Debit Card will be auto-activated only for domestic ATM & POS transactions. For activating other modes of transactions or changing transaction limits, log in to digibank by DBS mobile app or visit your nearest branch.

Also please note that your transaction limit settings would be universally applicable for all transaction types for your saving account. You do not require to set multiple transaction limits for different transaction types.

 

Section 7 – Changes in Current Account Terms

Post the migration, some of the Current Account variants will undergo changes in the name, requirements for Average Quarterly Balance, Schedule of Charges etc.

Old Current Account Name

New Current Account Name

Link for the Schedule of Charges

Lakshmi current Flexi Account

Business Entrepreneur Account

Click here

LVB Vyapaar current account

E-Business Lite

Lakshmi current diamond

Business Edge Account

Lakshmi current diamond plus

Business Edge Preferred Account

Lakshmi current krupa account

Business Entrepreneur Account

Lakshmi current silver

Business Entrepreneur Account

Lakshmi current subham account

E-Business Lite

LVB just a dollar (JAD) current account

Business Entrepreneur Account

Preferred current account

ODCC

Special purpose current account

Business Entrepreneur Account

Escrow account

Business Entrepreneur Account

CA for financial insutitusions (NBFC)

Business Entrepreneur Account

CA EEFC

CA Deposit EEFC


The complete details of these can be accessed at here.

 

Section 8 – Changes in Nostro Agent bank

For all your cross-border/import/export transactions, our Nostro details will change to below. Please update your counterparties about this change for sending/receiving money seamlessly.

The list of Nostro Agents used by DBS bank India is as below:

#

CURRENCY

SETTLEMENT TYPE

CORRESPONDENT BANK

ACCOUNT

SWIFT ID

1

USD

ALL

BONY

8900347880

IRVTUS3N

JP Morgan Chase

199253953

CHASUS33

Wells Fargo

2000291940029

PNBPUS3N

2

SGD

ALL

DBS Singapore

370026018

DBSSSGSG

3

JPY

ALL

Sumitomo Mitsui Banking Corporation Tokyo

3071

SMBCPJT

4

EUR

ALL

Barclays bank Ireland Frankfurt

DE17503104000210575900

BARCDEFF

5

GBP

ALL

Barclays bank London

20325343732894

BARCGB22

6

AUD

ALL

National Australia bank - Melbourne

1803139547500

NATAAU33

7

CHF

ALL

UBS Zurich

02300000036478050000N

UBSWCHZH80A

8

HKD

ALL

DBS (Hong Kong) Ltd.

781143138

DHBKHKHH

9

CAD

ALL

Toronto Dominion bank Toronto

360012313281

TDOMCATTTOR

10

NZD

ALL

ASB bank Ltd. Auckland

123121006006200

ASBBNZ2A

11

SEK

ALL

Skandinaviska Enskilda Banken Stockholm

55558500611

ESSESESS

12

AED

ALL

National bank of Abu Dhabi

6200586085

NBADAEAA

13

NOK

ALL

DNB bank ASA Oslo

70010204486

DNBANOKK

14

ZAR

ALL

Standard bank of South Africa Limited

7225864

SBZAZAJJ

15

CNH

ALL

DBS Hong Kong

30010720488

DBSSHKHKHH

16

CNY

ALL

DBS China

30004762188

DBSSHKHKHH

17

THB

ALL

DBS Thailand

610156

BKKBTHBK

18

DKK

ALL

Nordea bank Denmark

5000021484

NDEADKKK

 

Section 9 – Changes in Retail Loans

EMI Due Date: Your current EMI date cycle will remain the same. However, if the due date of your EMI falls on a holiday; the EMI will be debited on the next working day.

RBI Repo Rate Harmonization: With effect from 1st March 2022, all your existing loan facilities linked to BPLR (Benchmark Prime Lending Rate) / Base Rate / MCLR floating interest rates have been linked to RBI Policy Repo Rate linked floating interest rate. This will ensure transparency, standardization & quicker transmission of rate benefits. Kindly refer to this document for more details.

Interest Rate Reset: As you are aware that the interest rates for the loan(s) are determined with the RBI Repo Rate as the external benchmark rate. Continuing the erstwhile practice, this interest rate reset basis changes in the external benchmark rates will be on a quarterly frequency of your loan disbursement date. We would like to inform you that with effect from 7th April 2022, we have standardized the benchmark rate reset date to the 7th of every calendar quarter, i.e., on 7th January, 7th April, 7th July & 7th October or the 7th day of the subsequent month in which RBI Repo Rate is changed (whichever is earlier). Kindly refer to this document for more details.

Loan Repayment Adjustment Process:  In the loan products where part-prepayment is permitted, any prepayment made in excess of the monthly EMI amount will be treated as part–prepayment, and excess amount will be adjusted against the principal outstanding of the loan account (as of the date of receipt of such prepayment). This will reduce the balance tenure of the loan, thus enabling the loan to be closed faster. Kindly refer to this document for more details.

 

 

Section 9.1 – Changes in Personal Loans

If the Personal Loan availed by you is still under repayment, your EMI cycle and EMI amount will remain the same. If the due date of your EMI falls on a holiday, the EMI debit will be debited on the next working day. All the details of your loan will be accessible via the digibank by DBS app. To access this platform, kindly refer to the details given in Section 4.

We would like to bring your attention to the following Schedule of Charges / Terms and Conditions which will be applicable on your loan post the migration.

Foreclosure: Foreclosure of loan can only be done after completion of 6 months from the date of disbursement.

Loan Tenure

Foreclosure Charges on the outstanding amount

7-12 months

4.50% flat + GST

13-24 months

4.50% flat + GST

25-36 months

2.50% flat + GST

>36 months

2.00% flat + GST

Part Pre-payment: Partial pre-payment of loan can only be done after completion of 6 months from the date of disbursement subject to a maximum of 2 pre-payments in a year.

Loan Tenure

Foreclosure Charges on the outstanding amount

7-12 months

4.50% flat + GST

13-24 months

4.50% flat + GST

25-36 months

2.50% flat + GST

>36 months

2.00% flat + GST

Other Charges:

Type of charge(s)

Applicable Charge(s)

Dishonour of Standing Instruction

Rs. 600/- per instance + GST as applicable

Penal Interest Rate

24% per annum i.e. 2% per month on the overdue instalment

Please contact your branch in case you need any further assistance or details regarding your personal loan.

 

Section 9.2 – Changes in Mortgage Loans (Home Loans and Loan Against Property)

If the Mortgage Loan availed by you under the earlier LVB system is still under repayment, please refer to the below:

  • Schedule of Charges: Please refer to the latest schedule of charges applicable for your loan accounts here.
  • Any loan servicing requirements will continue to be serviced by your nearest branch. Please contact your branch manager or a DBS bank representative for any such requirements
  • Final Income Tax Certificate: Please note that Final Income Tax Certificate will be shared with you on your registered email address at the end of each financial year. Please get your Email ID registered by visiting your nearest branch
 

Section 9.3 – Changes in Consumer Loan Against Property (C-LAP)

There is no change in Name, Loan Account Number or Features of the Consumer Loan Against Property (C-LAP) that you may hold with us. Please refer to the latest schedule of charges applicable for your loan accounts here.

 

Section 9.4 – Changes in Gold Loan

Your existing gold loan account has no change in the name, Loan account number, features or schedule of charges and any terms and conditions.

 

Section 10 – Always stay alert and aware to prevent fraud

DBS bank India Limited (DBIL) or its employees will never call you & ask for your personal details or email any link to update your sensitive information. Please don't give cash/blank signed cheques/fund transfer forms to DBS staff. Do not click on any link within an SMS/email or any suspicious message claiming to be from DBIL or any other unknown source.

Never share any Passwords/OTPs/Card details like CVV with anyone, even if they claim to be from the DBIL/RBI/other Regulatory bodies, etc. If you receive such requests, please contact us immediately.

Always use a secured network for account activity & check account-related alerts sent from DBIL. Please report any unauthorized transactions immediately.

 

Frequently Asked Questions

Savings & Individual Current Accounts

The account numbers of your existing Savings / Individual Current accounts will continue to remain the same and your cheques will continue to be honoured. There is no requirement for you to replace your cheques right away. Your existing debit card also will continue to function seamlessly. 

A few of the Savings Account / Current Account products have been reviewed and upgraded, leading to changes in their features. Though you will not need to take any immediate action for this upgrade, we request that you visit section 6 on this page for the complete list of changes and the revised Schedule of Charges.

If the specific variant of the accounts held by you is not listed in the section mentioned above, then that existing account will continue as is, without any changes in features or Schedule of Charges.

 

Customer ID 

If you already have a DBS Bank account, your Customer ID from DBS Bank will continue and your LVB accounts will get linked with it, and your old erstwhile LVB Customer ID will no longer be valid.

If you do not have a DBS Bank account, then your Customer ID will change. Please refer to section 1 on this page for details on how your Customer ID will change.


You may continue using your existing cheques with the current branch details, or request for a new one at your convenience.

Your existing Debit Card will continue to be operational with the same card number, PIN and CVV number till the expiry date mentioned on it. At the expiry of that card, you will receive a fresh card with the corresponding details


Your Fixed Deposit account number will change from a 16-digit account number to a 20-digit account number post-migration.  Please refer to  section 3 on this page for details. There will be no other change to your ongoing FDs apart from this.

If your Fixed Deposit matures on a date which is a bank holiday, then the maturity amount will be credited on the next working day, and you will be eligible to earn additional interest for the extra days applicable to your Fixed Deposit.


The existing standing instructions set up in your account will remain active and will continue to be in effect. Any existing standing instruction can be changed upon a written request at the branch.


Your IFSC code and account number will not change because of the migration. However, all inward transactions to your account shall be credited only if the complete 16-digit account number is entered by the sender while initiating the payment.

If the sender uses an incomplete account number, the incoming fund transfer shall get rejected.

To avoid any inconvenience, kindly ensure that the sender uses your complete 16-digit account number while transferring the funds. Please refer to  section 2 on this page for examples


Your existing LVB mobile banking and internet banking applications will no longer be available after the migration. You will be able to access your account via the ‘digibank by DBS’  mobile app and internet banking platforms.

If you do not hold a digibank account as yet:

  1. Please download the ‘digibank by DBS India’ app here
  2. Open the app in your mobile device
  3. Follow the simple steps for registration, entering the basic details that will be asked on screen
  4. Your online presence will get set up, and you can then enjoy the convenience of the World’s Best Digital Bank with 24X7 banking anywhere

If you already hold a digibank account:

After the migration is complete, just open the digibank app, and you will be able to access your existing account of the erstwhile LVB system, as well as your digibank account, in the same profile.

The following are pre-requisites to link your LVB bank account on the digibank by DBS mobile banking app or via internet banking

  • You will need to hold a valid Debit Card and PIN – your existing debit card and PIN (Personal Identification Number) will be valid if the expiry date of your debit card is not before the migration date
  • Your mobile number will need to be registered with us, and a unique mobile number is linked with your Customer ID
  • Your email address and PAN will need to be registered with us which will enable you to retrieve your login credentials in case you forget your login credentials.

In case you need further assistance, please walk into your nearest branch.


Your EMI date cycle, EMI amount and interest rate will remain the same.

All your loan-related details will be accessible via the digibank by DBS mobile app. To access this platform please refer to the question on accessing the account details online.

Should you need any assistance or details regarding your personal loan, please contact your branch manager or a DBS Bank representative at your nearest branch

For foreclosure-related information, please visit section 9.1 on this page


Your EMI date cycle, EMI amount and interest rate will remain the same.

  • Please note the following aspects of the Loan account-
  • Loan Repayment Adjustment Process: Any repayment made in excess of the monthly EMI amount will be treated as part–prepayment, and the adjustment of this excess amount will be against the principal outstanding of the loan account (as on the date of receipt of such repayment by the Bank). This will reduce the balance tenure of the loan, thus enabling the loan to be closed faster.
  • RBI Repo Rate Harmonization: With effect from 1st March 2022, all your existing loan facilities linked to BPLR (Benchmark Prime Lending Rate) / Base Rate / MCLR floating interest rates have been linked to RBI Policy Repo Rate linked floating interest rate. This will ensure transparency, standardization & quicker transmission of rate benefits.
  • Interest Rate Reset: As you would be aware that the interest rates for the loan(s) are determined with the RBI Repo Rate as the external benchmark rate. As per the erstwhile practice, this interest rate reset basis changes in the external benchmark rates is on a quarterly frequency basis your loan disbursement date. We would like to inform you that with effect from 7th April 2022, we have standardized the benchmark rate reset date to the 7th of every calendar quarter, i.e., on 7th January, 7th April, 7th July & 7th October, or 7th day of the subsequent month in which RBI Repo Rate is changed (whichever is earlier).
  • Provision Certificates: Please note that Provisional Interest Certificate will be shared with you on your registered email address at the end of each financial year.
  • Schedule of Charges: Please refer to the latest schedule of charges applicable for your loan accounts here

If you need any assistance or details regarding your loan, including foreclosure, please contact your branch manager or a DBS Bank representative at your nearest branch

If you have availed a Loan Against Property, there is no change in name, features or your loan account number.


Your loan repayment date, EMI amount and interest rate will remain the same. The loan will continue to be serviced by your current branch


Your locker and its contents will continue as is. Hence, you do not need to take any action regarding your Locker account.


The accounts will get migrated seamlessly and there is no further action required from your end.

Yes, there is an additional interest rate of 0.50% applicable on Fixed deposits for Senior citizens.


The interest rates for different tenures are available here and will be displayed in the digibank app at the time of your booking the deposit as well.


Deposit receipts for newly created deposits in the digibank app, will be sent to your registered email address and will also be available in the app for reference.


Yes, you can continue submitting your Forms 15 G/H at your nearest branch.


The maturity instruction options will be available to you at the time of booking the deposit. You can also make changes to the maturity instructions, in the digibank app


Yes, you can always open a fixed deposit at the branch, and it will reflect in the app if you have registered on the app.


Customers with an existing investment account who have made investments via the erstwhile FISDOM partnership, can continue to view/transact via the FISDOM app.

All new investments made via the digibank by DBS app, will be visible in the digibank by DBS app.


Customers with an existing investment account who have made investments via the erstwhile FISDOM partnership, can continue to view/transact via the FISDOM app. All new investments made via the digibank by DBS app, will be visible in the digibank by DBS app.


Yes, you will receive your monthly statement by email, only if your Email address is registered with the bank.


Yes, you will be able to view and download your interest certificate on the digibank app after the date of the migration.


Yes, you can always visit your branch to submit your fund transfer requests or get your statements or do cash deposits and withdrawals.


Yes, all your existing Standing Instructions will continue seamlessly.


You will need to create new credentials for logging into the digibank mobile app and internet banking as your LVB credentials will not work.


Yes, you can purchase Health insurance products through the digibank app, after the migration.


No, your Gold Loan details will not be visible in the digibank app. Please visit your branch for any assistance regarding the same.


Yes, any EMI, set up for payment through your account, will continue after the migration.


Yes, you can always change your postal or communication address in the app, without submitting any documents as proof.


If you don’t have a Debit Card, we request that you visit your nearest branch and apply for it.