Level 5 – Managing Director and Chief Executive Officer

    Level 5 – Managing Director and Chief Executive Officer

    If you are not satisfied with the response, please write to Managing Director and Chief Executive Officer. You will receive a response within a period of 5 working days of Managing Director and Chief Executive Officer receiving the complaint.

    Mr. Surojit Shome 
    Managing Director and CEO, India 
    DBS Bank India Limited 
    19th Floor, Express Towers 
    Nariman Point 
    Mumbai – 400 021.
    Email – [email protected]

    If you do not hear from the Managing Director and Chief Executive Officer within 5 working days, or if you are not satisfied with the response, please write to the Banking Ombudsman, a statutory body appointed by the Reserve Bank of India to look into the provision of satisfactory service by banks.

    Please click here for contact details of the honourable offices of Banking Ombudsman.