securities-and-fiduciary-services

Securities Services

Access the Indian Capital Markets with our award-winning Custody and Clearing Services

Securities Services

Access the Indian Capital Markets with our award-winning Custody and Clearing Services

At a glance

Global investors face new regulatory regime across countries and thus seeks reliable and innovative custody and clearing solutions. At DBS, with years of Asian and global market expertise, we provide highly customer centric and technology led direct custody, clearing and settlement services to global custodians, foreign portfolio investors, foreign venture capital investors, hedge funds, foreign depositories, fund managers, broker-dealers, banks, insurance companies, private equity and venture capital investors, alternate investment funds and other global investors.
 
We help our clients focus on achieving their business goals whilst we ensure seamless and efficient transaction processing, reporting and regulatory compliances.

We offer our clients:

  • Seamless access to Indian capital markets
  • Technology led multiple access solutions through "IDEAL Securities", Host to Host and / or ‘SWIFT’ for ease of use and standardization across markets
  • High efficiency and consistency in operations and client servicing
  • Comfort of partnering with Safest Bank in Asia by Global Finance (2009 to 2019)
Products and features
Custody Services

DBS Custody Services, is supported by a comprehensive range of service offerings, that provides you with efficient solutions tailored to suit your investment mandate.

 
With the assurance you get from DBS’ Custody Services, there is no limit in taking your business to new heights.

Leverage on a cutting-edge infrastructure, complemented with award-winning client and asset servicing capabilities. Our service offering includes:

  • FPI Registration
  • Safekeeping of Securities (Demat / Physical)
  • Clearing and Trade Settlement with highest levels of Straight-Through Processing (STP)
  • Investment in Equities, Fixed Income products, Mutual Funds, Government Securities and Treasury Bills
  • Corporate Actions
  • Proxy Voting by leveraging our branch network in India
  • Comprehensive support for subscriptions to Public Offerings and Rights Issue 
  • Support for subscriptions to mutual funds, money market funds, listed open-end and exchange-traded funds
  • Priority Pay - Cross border remittance in 30 minutes within DBS across multiple jurisdictions
  • Statutory Payments
  • Record keeping and reporting
  • Reconciliation of Holdings
  • Liaising with Tax consultants/Brokers
Derivative Clearing Services

Stay ahead of the curve with our state-of-the-art technology systems and experienced industry professionals to Support you in Derivatives Clearing covering Equity Futures & Options, Currency Derivatives and Interest Rate Futures

  • State of the Art Technology Platform - Real time margin calculation and position monitoring
  • Auto Acceptance - Instant acceptance of trades to enhance intra-day trade capacity
  • FPI Registration
  • Customized Reporting - Global reporting standards with client level customized reporting
  • Margin Utilization - Enhanced limit of margin utilization 
  • Clearing and Trade Settlement with highest levels of Straight-Through Processing (STP)
  • Acceptance Investment in Government Securities and Treasury Bills for Margin money
  • Corporate Actions
  • Proxy Voting by leveraging our branch network in India
  • Risk Management, Record keeping and reporting
  • Reconciliation of Holdings
  • Statutory Payments
  • Liaising with Tax consultants/Brokers
  • Priority Pay - Cross border remittance in 30 minutes within DBS across multiple jurisdictions
    Neutral Player- No conflict of interest as we do not provide trading, brokering and advisory services  
Awards
global-finance

Global Finance

Best Sub-Custodian Bank Awards

  • Best Sub-Custodian in Asia-Pacific, 2019-2020
  • Best Sub-Custodian in Singapore, 2007-2020
  • Best Sub-Custodian in Indonesia, 2020
the-asset

The Asset Triple A Awards

  • Best Domestic Custodian for Singapore 2017-2020
  • Best Fund Administrator (Alternatives) for Singapore & Hong Kong, 2018 – 2019
  • Best Fund Administrator (Retail) for Indonesia – Highly Commended, 2019
  • Best Sub-Custodian for Singapore – Highly Commended, 2018
  • Best Fund Administrator (Alternatives) for Indonesia, 2018
  • Best in Corporate Trust Singapore, 2018
global-custodian

Global Custodian Survey

  • Global Outperformer for Singapore & Hong Kong, 2013-2017
  • Leading Top-Rated Custodian for Singapore, 2001-2007, 2010, 2012
global-finance

Global Finance

Best Sub-Custodian Bank Awards

  • Best Sub-Custodian in Asia-Pacific, 2019-2020
  • Best Sub-Custodian in Singapore, 2007-2020
  • Best Sub-Custodian in Indonesia, 2020
the-asset

The Asset Triple A Awards

  • Best Domestic Custodian for Singapore 2017-2020
  • Best Fund Administrator (Alternatives) for Singapore & Hong Kong, 2018 – 2019
  • Best Fund Administrator (Retail) for Indonesia – Highly Commended, 2019
  • Best Sub-Custodian for Singapore – Highly Commended, 2018
  • Best Fund Administrator (Alternatives) for Indonesia, 2018
  • Best in Corporate Trust Singapore, 2018
global-custodian

Global Custodian Survey

  • Global Outperformer for Singapore & Hong Kong, 2013-2017
  • Leading Top-Rated Custodian for Singapore, 2001-2007, 2010, 2012
SEBI notification
KYC Information

Sep 12, 2014
KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Attention Investors

Sep 05, 2014
Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from Depositories on the same day.

*Issued in the investors interest.

Grievances related to Designated Depository Participant (DDP) and Custodian Services for Investment in Indian Securities

For any grievances related to Designated Depository Participant (DDP) to your Investment in Indian Securities as a Foreign Portfolio Investor (FPI), please do send us an email on [email protected] and we shall respond to your grievance at the earliest.

For any grievances related to Custodian Services for your Investment in Indian Securities please do send us an email on [email protected] and we shall respond to your grievance at the earliest.

Investor Grievances escalation matrix (Business Hours: Monday to Saturday 10 am to 4 pm)
Details OfContact Person Address                Contact NumberEmail ID
Customer Care / Client ServicingBusinessCareFloor 3, 806, Anna Salai, Opp. LIC office. Chennai -60000218001036500
18004199500
[email protected]
Head of Customer Care / Client ServicingHarish ParmeswaranUnit 102B, 1st floor, Tower B, Embassy 247, Lal Bahadur Shastri Road, Vikhroli West, Mumbai - 400083+91-98212 25354[email protected]
Compliance OfficerMeeta Desai19th Floor, Express Towers, Nariman Point, Mumbai- 400021+91-90047 19744[email protected]
Managing Director and CEOSurojit ShomeFirst Floor, Express Towers, Nariman Point, Mumbai- 40002191 (22) 66388847[email protected]


In absence of response/complaint not addressed to your satisfaction, based on depository with whom you have the demat account, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html

Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.

SEBI Complaint Redressal System (SCORES)

Filing compliant on SCORES – Easy & quick

  1. Register on SCORES portal
  2. Mandatory details for filing complaints on SCORES
    • Name, PAN, Address, Mobile Number, E-mail ID
  3. Benefits:
    • Effective Communication
    • Speedy redressal of the grievances

To view the details of your DEMAT Account or lodge your grievances please click here

General Announcements

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

For list of bank branches for Bankers to Issue / ASBA application, please click here 

Information of DBS Bank India Limited (“DBIL”) as a Depository Participant (“DP”).


i.    Details of the DBIL DP such as registration number, registered address of Head Office and branches 

Name of the Exchange/
Clearing Corporation / Depositories / Regulator

Membership No.

SEBI Registration No.

Segment

Securities & Exchange Board of India

 

IN/CUS/026

Custodian of Securities

National Securities Depository Limited (“NSDL”)

  • DP ID: IN303307
  • DP ID: IN303892

IN-DP-457-2020

Depository Participant

 

Central Depository Services (India) Limited (“CDSL”)
  • DP ID: 13049300

 

Registered Office Address:

Correspondence Office Address:

Ground Floor Nos.11 & 12, Capitol Point,
Baba Kharak Singh Marg, Connaught Place, Delhi
India
New Delhi
110 001
Contact Person: Custody Operations
Email id: [email protected]
Tel No: +91-22-6752 8349
Fax No: +91-22-6752 8368

Ground Floor, Express Towers, Block III,
Backbay Reclamation, Nariman Point.
India
Maharashtra
Mumbai
400 021
Contact Person: Custody Operations
Email id: [email protected]
Tel No: +91-22-6752 8349
Fax No: +91-22-6752 8368

 

ii.    Names and contact details such as email ids etc. of all key managerial personnel (KMPs) including compliance officer.

Sr. #NameRoleEmail IDContact No

1

Meeta DesaiCompliance Officer[email protected]+91 (22) 66297548
2Bahram NaqraHead – Custody Operations[email protected]+91 (22) 67528349
3Paresh GadaHead – Securities & Fiduciary Services[email protected]+91 (22) 66131268
4Ketan KulkarniCompany Secretary[email protected]+91 (22) 66147595
5Rajesh PrabhuChief Financial Officer[email protected]+91 (22) 66297437
6Surojit ShomeChief Executive Officer[email protected]+91 (22) 66388847



iii.    Step-by-step procedures for opening an account, filing a complaint on a designated email id, and finding out the status of the complaint, etc. 

The broad steps / procedure for opening an account with DBS is as follow:

i.    Write an email to [email protected] and inform DBS team on the type of account that you would like to open i.e. FPI, FDI, FVCI, AIF, Mutual Fund, Insurance

ii.    DBS Team will accordingly share with you the Master Client information Questionnaire for providing information

iii.    Client to provide filled master client information questionnaire along with soft copies of constitution and KYC documents to DBS Team

iv.    DBS Team to pre-fill documents in line with Indian regulations and share it with client for review

v.    After confirming all documents are ok, client to execute the documents in line with the    checklist that would be provided by the client and courier the executed documents to DBS Team at the address the aforementioned ‘Correspondence Address

vi.    If any regulatory fees need to be paid, then client will pay the same to DBS Team as guided by DBS Team (currently applicable only for FPI clients)

vii.    DBS team would verify if the documents are in order and conduct due-diligence

viii.    Post completion of due diligence DBS would to the following: 
a.    Grant FPI license (applicable only for FPI clients)
b.    Obtain PAN (applicable only for FPI clients)
c.    Open Cash account
d.    Open Custody account
e.    Open Demat account
f.    Open CSGL account
g.    Set-up access to DBS Internet Banking Platform (IDEAL Securities)

 

iv.    Details of Authorized Persons

Sr. #Name Role              EmailContact No
1Behram NakraHead – Custody Operations[email protected]+91 (22) 67528349
2Paresh GadaHead – Securities & Fiduciary Services[email protected]+91 (22) 66131268

 

Online Resolution of Disputes in the Indian Securities Market


For ODR Portal link click here

For details on SEBI Circular pertaining to ‘Online Resolution of Disputes in the Indian Securities Market’ please click here

Mandating additional disclosures by Foreign Portfolio Investors (FPIs) that fulfil certain objective criteria


Please click on SEBI Circular dated 24-August-2023 SEBI circular no. SEBI/HO/AFD/AFD-PoD-2/CIR/P/2023/148 dated August 24, 2023 on Mandating additional disclosures by Foreign Portfolio Investors (FPIs) that fulfil certain objective criteria.

Please click on Standard Operating Procedure for seeking additional disclosures from certain objectively identified Foreign Portfolio Investors (FPIs), in accordance with SEBI circular no. SEBI/HO/AFD/AFD-PoD-2/CIR/P/2023/148 dated August 24, 2023.
 

For any further queries on ‘Additional disclosures by Foreign Portfolio Investors (FPIs) that fulfil certain objective criteria’, please write to [email protected].

Get in touch
call

Call BusinessCare

In India: 1800 419 9500 / 1800 103 6500
Overseas: +91 44 6632 8000
Operating hours: 10:00am to 7:00PM, Monday to Friday & RBI working Saturdays (excluding public holidays in India)