Media update on COVID-19 situation

Singapore.18 Feb 2020
Singapore, 18 Feb 2020 - On 17 February, the Ministry of Health announced that a person (Case 77) tested positive for COVID-19 infection. Case 77 is a DBS employee based in one of our satellite offices. This satellite office has been deep cleaned as per Ministry of Health and National Environment Agency guidelines.

We have a framework for contact tracing, which we execute through a mix of physical interviews and data analytics. Through this, we are able to contact-trace up to three degrees of separation.

The second case was a first-degree contact – i.e. an individual who was in close contact with the first case – and as of last week, had already been placed under quarantine. We are rendering every support to him and his family during this period. We have also identified those who were in close contact with him, and are taking the same precautions as we did with the first case.

The health and well-being of our people and customers is a top priority, and we will continue to monitor the situation closely and act in their best interests. Affected employees have been receiving support from the bank including having basic grocery packs delivered to them. A medical helpline, webinars as well as virtual doctors are additional resources that have been put in place for all employees.

[END]


About DBS
DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 11 consecutive years from 2009 to 2019.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 28,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.