DBS Hong Kong transforms joyful customer experience with instant credit limit increase | 繁體
First-in-market innovation puts quick cash in customers’ hands in just minutes
This first-in-market solution is part of award-winning DBS Omni’s revolutionary instant credit card application solution, and enables credit card customers to easily and seamlessly apply for a credit limit increase and more instant cash, and receive the money in their bank account straight away. This is done by leveraging FinTech innovation to eliminate the hassle of providing income proof and documentation when applying for a credit limit increase.
“With many banks taking several days to process loan applications, our latest first-in-market solution transforms the end-to-end customer experience, from applying for a credit limit increase, to having the cash deposited instantly and directly into the customer’s bank account. This is truly a gamechanger that puts customers rightly in charge of their financial needs,” Ajay Mathur, Managing Director and Head of Consumer Banking Group and Wealth Management, Hong Kong, at DBS Hong Kong, said.
In Hong Kong, DBS, which has been crowned Best Bank in the World by Global Finance and is a two-time winner of Euromoney’s World’s Best Digital Bank award, is pioneering efforts to transform the way banks serve, engage and interact with customers through FinTech innovation.
About DBS
DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 11 consecutive years from 2009 to 2019.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 28,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.
