Inspired by a true story, Sparks reflects DBS’ commitment of “Making banking joyful” and helping customers “Live more, bank less”. Sparks tells the story of a group of dynamic young DBS bankers as they challenge the status quo to go above and beyond when solving customers’ challenges. This is the commitment DBS brings to integrating banking seamlessly with customers’ everyday lives, and to go the extra mile so they can achieve their dreams and get more out of life. Through this mini-series, DBS hopes to convey the true meaning of banking, and to challenge the perception that banking is only about transactions.
Glendy Chu, Head of Group Strategic Marketing & Communications at DBS Bank (Hong Kong) Limited, said, “As DBS Hong Kong continues to embrace innovation and digital banking, our branding and marketing strategy reflects this creativity in sparking conversations and meaningful experiences. Sparks is one of the ways we are disrupting the industry with digitally oriented content marketing. Sparks speaks to our customers in a relatable manner, and captures that sense of mission, of being easy to deal with and of being trustworthy, that characterises the way DBS works.”
Royce Teo, Managing Director and Head of Consumer Banking Group and Wealth Management, Hong Kong, at DBS Bank (Hong Kong) Limited, said, “At DBS Hong Kong, the customer journey doesn't end with a transaction. It spans the entire customer lifetime, and at every step of the way. The key to successful relationships is to get to know our customers and to treat everyone as an individual. This also helps the entire DBS team feel connected to the customer, no matter what their job. The customer has emotional and rational needs and desires. People don’t bank to transact. They bank because they want to get the most out of life.”
The mini-series can be viewed at www.dbs.com/sparks as well as on Facebook and YouTube. In Hong Kong, it is supported by a TVC and an interactive digital campaign. We will leverage traditional media and the TVC to reach multi-screen users and engage them via digital channels.
From today, the public is also invited to play our “Watch to Win” game for a chance to win fantastic prizes.
Sparks is directed by renowned director David Tsui and produced by DBS. Shot on location in Hong Kong, including at various DBS Hong Kong premises, the mini-series follows a group of dynamic DBS bankers. They include Claire Lee, played by Hong Kong model Jamie Ha, and her colleague and love interest, a cocky Oxford-educated Jasper Wu, portrayed by singer James Yang. Their superiors are played by Adrian Pang, a veteran actor from Singapore, and actress Maeve Flood-Murphy. Also playing DBS bankers are Nick English, an actor and martial artist, and Aanchal Wadhwani, a fashion designer cum photographer and actress.
Other prominent actors also feature in the cast, including Hong Kong actor Michael Wong and US-born model Samantha Staynings.
As a bank born and bred in Asia, DBS believes in the importance of establishing relationships that provide continuity and stability in an evolving business environment. This is reflected in the long-standing recognition of DBS’ leadership in Hong Kong and across the region and globally. DBS was recently named “World’s Best Digital Bank” by Euromoney. The bank was conferred “Asia’s Best Bank” by The Banker and Euromoney, and “Asian Bank of the Year” by IFR Asia. The bank has also been named “Safest Bank in Asia” by Global Finance for eight consecutive years from 2009 to 2016. DBS Hong Kong was also recognised as “Best Wealth Manager, Hong Kong” at The Asset Triple A Private Banking, Wealth Management and Investment Awards 2016.
To enjoy the Sparks mini-series, please visit www.dbs.com/sparks.
