DBS confirms COVID-19 case at Marina Bay Financial Centre Tower 3

Singapore.12 Feb 2020
Singapore, 12 Feb 2020 - DBS confirms today that one employee has been infected with the novel coronavirus. The employee was tested on 11 February and the bank was informed of the confirmation this morning. During this difficult time, the bank will be providing this employee and his family with every support and guidance.

As a precautionary measure, as at 12pm today, we ensured that all employees on the affected floor at Marina Bay Financial Centre Tower 3 vacated the premises, to work from home. We are also currently conducting detailed contact tracing with all employees and other parties that the infected employee may have come into contact with. The affected office space, as well as common areas such as lifts and toilets, are being deep cleaned and disinfected in accordance with Ministry of Health guidelines.

The health and well-being of our staff are a top priority for us, and we will lend them every support to get through these uncertain times.

With effect from next week, all employees will receive a personal hygiene and protection Care Pack which includes masks, a thermometer, hand sanitiser and vitamin C. This is in addition to the medical helpline and complimentary services to virtual doctors that are already in place. We are also rolling out webinars for medical health professionals to update our employees on the latest developments on COVID-19 and answer any medical-related concerns that they might have.

In conjunction with the Orange DORSCON level, since 10 February, other precautionary measures that have been put in place include:

• Temperature screening at all our office buildings
• Higher frequency in the cleaning and disinfection of our premises
• Making available hand sanitisers on every floor of our premises
• Requiring visitors to sign a health and travel history declaration forms prior to entering our premises
• Providing face masks to all front-line colleagues

We have also activated business continuity plans, with employees working from home or from split sites, to ensure minimal disruption to operations. In addition, we have been sending out regular notices to remind all employees to remain vigilant and to adopt good personal hygiene habits.

DBS will continue to closely monitor the situation to ensure that the well-being of employees customers and partners is safeguarded.


About DBS
DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Euromoney, “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 11 consecutive years from 2009 to 2019.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 28,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com