Important Tips on how you can safeguard and protect your PIN
Never use the same PIN for other financial or non-financial services.
Only numbers can be used as your PIN. Do not choose a PIN that is easily guessed, like your telephone number, NRIC number, date of birth, User ID, or other associated data.
Do select a robust and unique PIN to make it difficult for anyone to guess.
Avoid using sequential numbers or the same number more than twice.
Do not reveal your PIN to anyone.
Do not share your PIN with others.
Memorise your PIN. Do not write down your PIN or store it in computer hard-disk, diskette, mobile phone or other insecure means.
Do not use your PIN when someone else can see you keying it in.
Change your PIN regularly by using the 'Change of PIN' service.
Change your PIN immediately if you suspect it has been exposed to others or the moment you suspect any unauthorised access.
Advisory Message on Recent Fraud Trend
Customers are advised not to leave their bank cards unattended in public areas, including lockers in changing rooms. Fraudsters have stolen/ copied bank cards from public lockers then impersonated bank staff to obtain the cardholders' ATM Personal Identity Number ("PIN"), or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will not ask customers for their PINs or TINs - for any purpose. Please call our customer hotline if in doubt.
Note : No staff of DBS Bank should ever ask you for your PIN under any circumstances.
