DBS iBanking General FAQs

General FAQ

  1. What can I do on iBanking?

    Please click here for the list of services that we presently offer.

  2. Why should I choose DBS iBanking?

    We have 10 reasons for you to do so:

    1. It's Easy to Apply
      Apply online now using your personal ATM card*, Credit card, or Debit card.

      Alternatively you can also apply at any of our DBS or POSB ATM. Your UID & PIN will be provided on the spot, your DBS iB Secure Device will be posted to you within 3 working days of your application.

      * Includes DBS Bankcard, ALUMNUS card and POSB ATM cards
      Click here for more information

    2. It's Your Own Bank
      You have instant access to the latest information on both your POSB and DBS accounts, (including POSB Savings/Current, POSB SAYE, First Account), foreign currency accounts, CPF Investment account, loans accounts and DBS credit/charge card transactions enquiry.
    3. It's Safe & Easy
      Using your personal User ID and confidential PIN, you can now bank with confidence, knowing that your transactions remain safe with us. Our simple and intuitive navigation toolbars and buttons guarantee you a smooth online experience.
    4. It's Fast
      It takes only a few minutes to get up-to-date account information. You can also complete your banking transactions online and avoid the hassle of queuing at banks.
    5. It's Convenient
      You can perform online banking right from the comfort of your home or office.
    6. It's 24 Hours
      With DBS iBanking, you can get information about your DBS Bank and POSB accounts day or night without having to wait for your monthly statement of account.
    7. It's Worldwide Access
      You can access your DBS Bank and POSB accounts from anywhere.
    8. It's Cost Saving
      You will enjoy commission discounts when you use selected iBanking services.
    9. No Special Software is Required
      You don't need to purchase any special software. As long as you have a PC with the minimum configuration, you are ready to start.
    10. Wide Range of Services
      Our wide range of online banking services will help you to better manage your finance. We will continue to add more new services to serve you better.
  3. How much does it cost to use DBS iBanking?

    It's free. To encourage more customers to experience for themselves the true convenience of online banking, DBS iBanking is now available to you without any sign-up nor subscription fees*.

    Click here for information on how to apply for DBS iBanking

    *The standard commission/transaction fees for certain services such as purchase of cashiers' order/demand draft/travellers cheque, etc, will still apply.

  4. What are the funds transfer I may do?

    There are 3 kinds of funds transfer:

    1. Funds Transfer To My A/C
      To transfer funds within your own DBS/POSB accounts.
    2. Funds Transfer To Other DBS/POSB A/C
      To transfer funds to another DBS/POSB account.
    3. Funds Transfer To Other Bank
      To transfer funds to account of another bank in Singapore.
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