DBS Cashline FAQs


  1. How can I apply for DBS Cashline?

    You can apply for DBS Cashline via the following:
    • By visiting any DBS/POSB branches
    • By calling our 24 hour hotline on (65) 6327 2265 for an application form to be sent to you
    • Apply at DBS Website for an application form to be sent to you.
  2. What are the requirements?

    The basic criteria to apply for DBS Cashline is that applicant must be a Singaporean/PR earning a gross income of at least S$20,000 per annum and between 21 and 70 years of age.
  3. What are the documents required?

    For salaried employee:
    • Photocopy of NRIC (front and back); and
    • Latest computerised payslip; or
    • Latest income tax notice of assessment; or
    • Last 6 months' CPF statement

    For self-employed/commissioned earners/variable income earners:
    • Photocopy of NRIC (front and back); and
    • Last 2 years' income tax notice of assessment
  4. How much credit limit will be granted?

    Annual Gross Income S$20,000 - Less than S$30,000 S$30,000 and above
    Credit Limit Up to 2 times your monthly salary Up to 4 times your monthly salary
    Effective Interest Rate 19% p.a. 17.8% p.a.
  5. How can I use DBS Cashline?

    You can access Cashline via a Cashline cheque book, a DBS/POSB ATM card and perform funds transfer at any DBS/POSB ATMs or via DBS iBanking.

    Cashline Cheque Book
    You can use your DBS Cashline cheques to make purchase for anything as long as the amount is within your credit limit.

    DBS/POSB ATM card
    If you are already an existing DBS/POSB ATM cardholder, you can immediately withdraw cash with your existing card at any DBS/POSB ATMs. If you do not have a DBS/POSB ATM card, a DBS ATM card will be mailed to you within 7 days from date of approval.

    Funds transfer
    You can transfer funds from your Cashline account to your own or third party's DBS/POSB account at any DBS/POSB ATMs.

    You can transfer funds from your Cashline account to your DBS/POSB account via DBS iBanking.
  6. How soon can I get my DBS Cashline Cheque Book and ATM card?

    The cheque book will be mailed to you within 7 working days from the date of approval. If you are an existing DBS/POSB ATM cardholder, you can use your existing ATM card to access funds from Cashline once the account is approved. If you do not have an existing DBS/POSB ATM card, a DBS ATM card will be mailed to you within 7 working days.
  7. How much can I use?

    You can use up to your available credit limit in the account. Whenever payment is made into the account, your credit limit will be automatically restored by the amount.
  8. How much do I have to pay back?

    You only need to service the monthly minimum payment of 2.5% of the outstanding balance or S$50 whichever is higher plus any overlimit or overdue amount.
  9. How do I know when and what to pay?

    You will be informed of your minimum payment due and due date via your Cashline statement of account which will be sent to you on a monthly basis. The monthly statement of account will detail all your withdrawals and deposits within one month from the statement date.
  10. How do I make payments?

    You may make payment to your Cashline account(s) via the following options:
    • Using iBanking on your your DBS/POSB bank account to the Cashline account
    • Using AXS
    • Using our DBS/POSB ATMs
    • Quick Cheque Deposit / Cheque Mail-in
    • Cash Payment at DBS/POSB branches
  11. How can I apply for a credit limit review?

    Please complete the DBS Cashline Credit Limit Review Form, print, sign and mail (or fax) the application form to us with the mandatory income documents.
  12. How is interest calculated?

    Interest on the Facilities shall be calculated on a daily basis, by multiplying the outstanding balance on Facilities by the Prescribed Rate and then dividing by 365/366 (in a leap year), subject to a minimum interest charge of S$5.00.
  13. How do I get a new cheque book if the current one runs out?

    You need not worry about requesting for a new cheque book. We will automatically send you a new one before the current one runs out.
  14. What are the fees and charges for DBS Cashline?
    • Annual membership fee of S$60
    • Late payment fee S$60
    • Overlimit fee S$40
    • Stop cheque fee S$30 per cheque (max S$60)
    • Return cheque fee S$40 per cheque
    • Request for past statement S$20 each
    • Replacement of ATM card S$5 nett
    • Return Giro fee S$20
    • Return standing instruction fee S$20
  15. What is CashShield?

    CashShield is an optional credit life protection insurance underwritten by Aviva Ltd. It pays off the outstanding balance on your Cashline Account up to S$100,000 in the event of death or total and permanent disability. For death due to accident, the amount doubles to a maximum of S$200,000.
  16. Is there an age limit for CashShield enrolment?

    You can enroll for CashShield as long as you are a Cashline customer who is 65 years of age or below. And you'll be covered until you are 71.
  17. How much will I be charged for CashShield?

    CashShield premium is charged at a rate of S$0.42 for every S$100 outstanding on your Cashline Statement of Account.
  18. How do I pay for CashShield premium?

    CashShield premium will be automatically deducted from your Cashline Account every month.
  19. How can I apply for CashShield coverage?

    Simply call our 24 hour Customer Service Hotline at (65) 6327 2265 and we will arrange for an agent to help with you the CashShield enrolment.

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