Frequently Asked Questions

Paying Your Credit Card Balance

What payment methods can I use?

There are plenty of options available. Check the following table for details:

 Payment Channel   Payment credited on   Remarks
Quick Cheque Deposit  3rd working day  If you drop the cheque in by 1pm
Cheque Mail-in  3rd working day after we receive the cheque  Please make cheques payable to ‘DBS-Cards’
DBS Phone Banking  Next working day (if payment is made before 11.30pm from Mon-Sat, & before 8.30pm on the last working day of the month)  For DBS/POSB account holders only
DBS Internet Banking  Next working day (if payment is made before 11.30pm from Mon-Sat, & before 8.30pm on the last working day of the month) For DBS/POSB account holders only
DBS/POSB ATMs  Next working day (if payment is made before 11.30pm from Mon-Sat, & before 8.30pm on the last working day of the month)  For DBS/POSB account holders only
Cash Payment at DBS/POSB branches  Next working day   -
InterBank GIRO  3rd working day   You will need to complete GIRO application form
NETS or CashCard Payment at AXS Stations  Next working day (if payment is made before 5pm on Weekdays)   -


How long do I get interest-free on purchases?

You will have 20 interest-free days to make payment before your next Statement of Account is generated. After which, if you have not made full payment by the payment due date, you will be billed for interest, calculated daily from the date your transaction(s) were posted to your card account until full payment is received, subject to a minimum S$2.50.


Are there fees if I don’t pay?

For partial payment or non-payment by the due date, there will be Finance Charges at 24% per annum levied. Finance charges are calculated daily from the date each transaction is posted to your card account until full payment is received. A minimum finance charge of S$2.50 is applicable.

Late Payment Charges will be levied on each main card account if the minimum payment amount due is not received and credited to your card account by the payment due date.

The monthly late payment charge for DBS/POSB Credit Cards will be pegged to the Outstanding Balance in the preceding month's Card Account Statement. See the table below for details:

 Outstanding Balance   Late Payment Charge
 Up to S$50  No charge
 S$50.01 to S$100   S$10
 S$100.01 to S$1000   S$45
 S$1000.01 to S$3000   S$50
 S$3000.01 & above   S$55

 
How can I avoid paying interest and fees?

  • If you pay your credit card balance in full each month by the due date. 
  • If you pay the minimum amount each month by the due date, you can avoid late payment charges.