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Credit Card Fraud

Recent news reports indicate that at least 20,000 credit cards in Singapore could be exposed to a risk of fraud due to a security breach at CardSystems Solutions, a United States-based credit card processing company.

We want to assure our customers that we are working closely with Visa and MasterCard to ensure that our customers' rights are protected.

For those few customers that are affected, we would like to reassure them that if there are any unusual transactions that arise as a result of this incident, they will not be liable. We will investigate these together with the customers.

There is no need for unnecessary alarm over this incident as we have the situation under control.

Is it safe for customers to continue to use their cards in the USA?

This incident is an isolated one. Customers are safe to use their cards anywhere around the world. We would like to emphasise that customers are not liable for any fraudulent transaction related to this incident.


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