Vishing

What is Vishing?

Vishing (also known as Voice Phishing) is a form of phishing, where the attacker uses a phone call to lure you into giving your personal banking information. The phone call can either be live or automated.

How can I spot Vishing?

• You receive a suspicious call or voice mail claiming that your bank account will be cancelled if you do not call their hotline and enter your personal information.
• You receive a call claiming that your account has been charged with a huge amount and you need to provide your personal banking information, otherwise you will be charged even if you did not authorise the transaction.

How can I protect myself against Vishing?

• When in doubt, dont provide any personal or financial information.
• Validate that the calls you receive about your banking transactions are from trustworthy sources.
• If you receive a call asking you to enter your financial information, dont provide your information. Instead, record the number that the caller gave and report it to the police or DBS hotline.

What should you do if you have revealed your banking details to fraudsters?

If you suspect you have been a victim of fraud, and have revealed your personal banking details to fraudsters of this nature, please call our hotline.